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Setup guide
Install and connect your Security Center SaaS application.
User management
Advanced user management
Setting up automatic user provisioning
To manage users in your system through a corporate identity provider, your account owner or administrator can configure automatic user provisioning in Security Center SaaS by integrating with Microsoft Entra ID or Okta.
Setting up automatic user provisioning for Microsoft Azure
To synchronize user management in Security Center SaaS with Microsoft Entra ID, you can set up automatic user provisioning with help from the Genetec™ Technical Assistance Center (GTAC).
Forcing a synchronization in Microsoft Azure
To quickly push changes made to your provisioned users to Security Center SaaS, you can force an immediate synchronization for up to five users.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Setup guide
Install and connect your Security Center SaaS application.
- Getting started
- User management
  - About users
    Users represent individuals with access to the Security Center SaaS system. System administrators create user entities and configure their rights and privileges.
  - Adding users
    Before you can manage devices and users in Security Center SaaS, you must first add users and assign their user role.
  - About groups
    A group is an entity that defines a group of users who share common properties and privileges.
  - Adding groups
    Set up groups in Security Center SaaS to have users automatically inherit privileges based on their group membership.
  - Changing your user password
    To enhance security, you can update your user password for Security Center SaaS.
  - Changing your multi-factor authentication settings
    To enhance security, you can enable multi-factor authentication (MFA) or modify your existing MFA settings for Security Center SaaS.
  - Advanced user management
    - Configuring advanced user settings
      If the pre-configured roles don't meet the needs of a user or group, or if you want to override settings configured at the group level for individual users, you can customize their settings in Genetec™ Configuration desktop.
    - About third-party authentication
      Third-party authentication uses a trusted, external identity provider to validate user credentials before granting access to one or more IT systems. The authentication process returns identifying information, such as a username, that is used to authorize or deny the requested access.
    - Integrating your corporate identity provider with Security Center SaaS for SSO
      To simplify the sign-in and authentication process, you can integrate your corporate identity provider with Security Center SaaS to enable single sign-on (SSO).
    - About user provisioning
      User provisioning is the process of managing user accounts in your system using a corporate identity provider. By integrating your Security Center SaaS system with Microsoft Entra ID or Okta, you can automate this process to reduce ongoing support costs and force compliance with security policies.
    - Setting up automatic user provisioning
      To manage users in your system through a corporate identity provider, your account owner or administrator can configure automatic user provisioning in Security Center SaaS by integrating with Microsoft Entra ID or Okta.
      - Setting up automatic user provisioning for Microsoft Azure
        To synchronize user management in Security Center SaaS with Microsoft Entra ID, you can set up automatic user provisioning with help from the Genetec™ Technical Assistance Center (GTAC).
        Assigning roles to users and groups imported from Microsoft Entra ID
        To assign the permissions users need to perform their day-to-day tasks, you must assign roles to the users and user groups imported from Microsoft Entra ID into Security Center SaaS.
        Modifying synchronized user groups in Microsoft Azure
        To make changes to your synchronized user groups, you must modify your group synchronization settings from your Microsoft Entra ID management page.
        Viewing automatic user provisioning synchronization status in Microsoft Azure
        To determine when your next user provisioning synchronization occurs, you can view the synchronization status and consult detailed provisioning logs in Microsoft Azure.
        Forcing a synchronization in Microsoft Azure
        To quickly push changes made to your provisioned users to Security Center SaaS, you can force an immediate synchronization for up to five users.
      - Setting up automatic user provisioning for Okta
        To synchronize user management in Security Center SaaS with Okta, you can set up automatic user provisioning with help from the Genetec™ Technical Assistance Center (GTAC).
- Device management
- System automation
- Map design
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Troubleshooting
Get quick and easy access to troubleshooting content for Security Center SaaS.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Forcing a synchronization in Microsoft Azure

2026-06-18

To quickly push changes made to your provisioned users to Security Center SaaS, you can force an immediate synchronization for up to five users.

Procedure

On your Microsoft Entra ID Overview page, click Provision on demand.
Search for and select the group you want to synchronize.
Select up to five users, then click Provision.
The Provision on demand results page shows a list of successful actions.