Adding users

2025-04-04Last updated

Before you can manage devices and users in Genetec™ Configuration, you must first add users in Security Center SaaS. Different roles can also be added to the users to grant different system privileges.

What you should know

  • Security Center SaaS supports third-party authentication through Microsoft Entra ID or OpenID Connect (OIDC). Automatic user provisioning is available through Microsoft Entra ID with a P1 plan. For integration assistance, contact Genetec™ Technical Assistance Center (GTAC).
    Note:
    GTAC will require the following information from your identity provider administrator:
    Microsoft Entra ID
    User domains to a new enterprise application. During the configuration process, administrator consent will be required.
    OIDC
    User domains, client ID, client secret, and identity provider URL.
    GTAC will provide your identity provider administrator with the following:
    OIDC
    Required scopes and redirect URLs.
    Automatic User Provisioning
    SCIM connection information.
    Note:
    SCIM is only supported by Microsoft Entra ID. The maximum number of members per group is 200. Only direct-group membership is supported. The user synchronization interval is approximately 40 minutes.
  • Important:
    Before users can access the system, the End User System Admin must sign in and accept our Terms of Service.

Procedure

  1. In Genetec Configuration web, select Users from the left sidebar, and click Add user.
  2. In the Add user dialog, enter the required information.
  3. Select one or more roles for the user:
    In Security Center SaaS, we provide some default roles to get you started.
    Tip:
    If the pre-configured roles don't meet users' needs, use Genetec Configuration desktop to configure users. For more information, see Configuring advanced user settings.
    Owner
    This role is designed for system owners. It grants user management privileges and the ability to accept terms and conditions. Only an Owner can grant or remove this role. Every Security Center SaaS system has one or more owners.
    Administrator
    This role is designed for system administrators. It provides full access to both Genetec Configuration and Genetec™ Operation.
    Operator
    This role is designed for security operators who monitor real-time events within the system. It provides access to Genetec Operation.
    Add user dialog in Genetec Configuration.
  4. (Optional) Send an activation email to the user immediately by selecting Send an activation link to the user.
    Tip:
    You can create all your users first and send activation emails later.
  5. Click Add user.
    The user is created.
    Note:
    If an activation link was sent immediately, the new user receives a notification email inviting them to complete their registration and sign in to the system.

After you finish

If required, send an activation email to pending users:
  • Filter the Users page for Status: Pending.
  • Select a user.
  • In the side pane, click Send invitation.