Adding users

2025-05-16Last updated

Before you can manage devices and users in Genetec™ Configuration, you must first add users in Security Center SaaS. Different roles can also be added to the users to grant different system privileges.

What you should know

Before users can access the system, the End-User System Admin must sign in and accept our Terms of Service.
Important:
If you don’t accept the Terms of Service, added users are unable to access the system.

Procedure

  1. In Genetec Configuration web, select Users from the left sidebar, and click Add user.
  2. In the Add user dialog, enter the required information.
  3. Select one or more roles for the user:
    In Security Center SaaS, we provide some default roles to get you started.
    Owner
    This role is designed for system owners. It grants user management privileges and the ability to accept terms and conditions. Only an Owner can grant or remove this role. Every Security Center SaaS system has one or more owners.
    Administrator
    This role is designed for system administrators. It provides full access to both Genetec Configuration and Genetec™ Operation.
    Operator
    This role is designed for security operators who monitor real-time events within the system. It provides access to Genetec Operation.
    Add user dialog in Genetec Configuration.
    Tip:
    If the pre-configured roles don't meet users' needs, use Genetec Configuration desktop to configure users. For more information, see Configuring advanced user settings.
  4. (Optional) Select Send an activation link to the user to send an activation email to the user immediately.
    Tip:
    You can create all your users first and send activation emails later.
  5. Click Add user.
    The user is created.
    Note:
    If an activation link was sent immediately, the new user receives a notification email inviting them to complete their registration and sign in to the system.

After you finish

If required, send an activation email to pending users:
  • Filter the Users page for Status: Pending.
  • Select a user.
  • In the side pane, click Send invitation.