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Install and connect your Security Center SaaS application.
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Integrating your corporate identity provider with Security Center SaaS
To integrate your corporate identity provider with Security Center SaaS for single sign-on (SSO), you must contact the Genetec™ Technical Assistance Center (GTAC). Genetec will then set up a call with you and your identity provider administrator to complete the integration.
Transferring existing users to your new corporate SSO login service
After setting up your corporate identity provider, existing users must complete a one-time transfer to the new login service.

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Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Setup guide
Install and connect your Security Center SaaS application.
- Getting started
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  - About users
    Users represent individuals with access to the Security Center SaaS system. System administrators create user entities and configure their rights and privileges in Genetec™ Configuration.
  - Adding users
    Before you can manage devices and users in Genetec™ Configuration, you must first add users in Security Center SaaS. Different roles can also be added to the users to grant different system privileges.
  - About groups
    A group is an entity that defines a group of users who share common properties and privileges.
  - Adding groups
    Set up groups in Security Center SaaS to have users automatically inherit privileges based on their group membership.
  - Changing your user password
    To enhance security, you can update your user password for Security Center SaaS.
  - Changing your multi-factor authentication settings
    To enhance security, you can enable multi-factor authentication (MFA) or modify your existing MFA settings for Security Center SaaS.
  - Advanced user management
    - Configuring advanced user settings
      If the pre-configured roles don't meet the needs of a user or group, you can customize their profile using the User management task in Genetec™ Configuration desktop.
    - ***
    - Integrating your corporate identity provider with Security Center SaaS
      To integrate your corporate identity provider with Security Center SaaS for single sign-on (SSO), you must contact the Genetec™ Technical Assistance Center (GTAC). Genetec will then set up a call with you and your identity provider administrator to complete the integration.
      - Integrating Microsoft Entra ID with Security Center SaaS for SSO
        To integrate your corporate identity provider with Security Center SaaS for single sign-on, you must first prepare some information about your organization's Microsoft Entra ID setup. Then contact the Genetec™ Technical Assistance Center (GTAC) to set up a call with you and your identity provider administrator to complete the integration.
      - Integrating OpenID Connect with Security Center SaaS for SSO
        To integrate your corporate identity provider with Security Center SaaS for single sign-on, you must first prepare some information about your organization's OpenID Connect (OIDC) setup. Then contact the Genetec™ Technical Assistance Center (GTAC) to set up a call with you and your identity provider administrator to complete the integration.
      - Transferring existing users to your new corporate SSO login service
        After setting up your corporate identity provider, existing users must complete a one-time transfer to the new login service.
    - Setting up automatic user provisioning
      To have your Microsoft Entra ID automatically provision your users to Security Center SaaS, you must prepare some information about your organizations Microsoft Entra ID setup and initiate a call with Genetec™ Technical Support.
- Device management
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Glossary

Transferring existing users to your new corporate SSO login service

2025-05-28

After setting up your corporate identity provider, existing users must complete a one-time transfer to the new login service.

What you should know

After registering a new corporate identity provider with login.genetec.com, users who have already created accounts on Security Center SaaS using emails from the corporate domain must complete a login service migration the next time they log in. After completing the migration, users must always log in using their identity on the corporate identity provider.

Procedure

Confirm the change to your login service and click Continue.
After completing the corporate identity provider registration, the change is confirmed during the user's first log in:
Log in to your corporate identity provider.
After the corporate sign-in succeeds, a verification code is sent to the email initially used to set up a password with Genetec.
To confirm your identity, enter your code and click Verify code.

A message confirms that the code was successfully verified.
To confirm the login service change, click Continue.

Transfer of the existing user to your login service is now completed. You can now use your corporate identity provider for single sign-on (SSO) login authentication.

Note:

Corporate SSO is effective not only for your user’s logins on Security Center SaaS, but also for most Genetec online services and cloud products:

Genetec ClearID™
Genetec Clearance™
Genetec Cloudrunner™
Genetec Operations Center
Genetec Portal (genetec.com)
Genetec Technical Assistance Portal (GTAP)