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Genetec ClearID User Guide
Learn how to set up and use ClearID in Security Center SaaS.
Managing visitors
Learn how to manage visit requests and access requests.
QR codes as a credential for visitors
Genetec ClearID™ can use QR codes as a credential for visitors to simplify access to parking entrance barriers, turnstiles, or gated facilities.
Configuring STid devices for ClearID
Before you can use QR codes as a credential in Genetec ClearID™, you must configure your STid devices to support the custom card format for QR codes used in ClearID. A QR code can then be used as a credential to access parking entrances, turnstiles, or gated facilities.
Transferring your reader configuration to your STid QR code reader
Before you can use QR codes as a credential in Genetec ClearID™, you must complete your STid QR code reader configuration by configuring an STid OCB smart card so that you can transfer the reader configuration to the STid QR code reader.

Deployment guide
Learn how to install and connect your Security Center SaaS application.
User guide
Learn about Security Center SaaS.
Genetec ClearID User Guide
Learn how to set up and use ClearID in Security Center SaaS.
- Getting started
  Learn about the ClearID self-service physical access management solution.
- Requirements
  Check your compatibility and deployment requirements.
- Managing identities and users
  Learn how to manage identities and users.
- Managing sites
  Learn how to manage sites.
- Managing areas
  Learn how to manage areas.
- Managing visitors
  Learn how to manage visit requests and access requests.
  - About visit request workflow
    A visit request workflow is a series of activities performed by the system or authorized people during the life cycle of a visit request. The activities can change the state and properties of visit requests, affect other entities in the system, or wait for conditions to be met.
  - About visit request watchlist workflow
    A watchlist workflow is a series of activities performed by the system or authorized people during the life cycle of a visit request if watchlists are enabled. The activities can change the state and properties of watchlists, affect other entities in the system, or wait for conditions to be met.
  - Inviting visitors
    To invite one or more guests for a site visit or event, use the self-service portal. Using a self-service portal with area approvers specified simplifies the approval process, and avoids interrupting a chain of people who might or might not be the correct approvers.
  - Reviewing visit events
    Area owners, security, and reception can review current or upcoming visits or events for their areas. Visits can be requested for hosting other site employees, maintenance contractors, appointments, meetings, interviews, customer visits, business partner conferences, and so on.
  - Copying a visit event
    You can copy a visit event to take advantage of reusable information in a recurring visit or visit events that include many participants.
  - Modifying visit events
    From time to time, you might want to modify a visit event to change the event details, or to add or remove visitors or hosts. Updating the visit event details ensures that your visitors are always kept up to date following any changes to an upcoming event.
  - QR codes as a credential for visitors
    Genetec ClearID™ can use QR codes as a credential for visitors to simplify access to parking entrance barriers, turnstiles, or gated facilities.
    - Importing a custom card format (QR code credential) in Synergis
      Before you can use QR codes as a credential in Genetec ClearID™, you must configure Synergis™ to support the ClearID QR code custom card format. A QR code can then be used as a credential to access parking entrances, turnstiles, or gated facilities.
    - Enabling QR code credentials for visitors
      To automatically create a QR code credential for visitors when a visit request is created, you must enable QR code credentials for visitors.
    - Configuring Qscan devices for ClearID
      Before you can use QR codes as a credential in Genetec ClearID™, you must configure your Qscan devices to support the custom card format (QR code credential) used in ClearID. A QR code can then be used as a credential to access parking entrances, turnstiles, or gated facilities.
    - Configuring STid devices for ClearID
      Before you can use QR codes as a credential in Genetec ClearID™, you must configure your STid devices to support the custom card format for QR codes used in ClearID. A QR code can then be used as a credential to access parking entrances, turnstiles, or gated facilities.
      - About STid QR code readers
        In Genetec ClearID™, STid QR code readers can be used to read QR code credentials.
      - Creating an STid QR code reader configuration
        Before you can use QR codes as a credential in Genetec ClearID™, you must create your STid QR code reader configuration. A QR code can only be used as a credential for an STid QR code reader after the QR code reader configuration has been uploaded to an STid OCB smart card and then transferred to the reader.
      - Transferring your reader configuration to your STid QR code reader
        Before you can use QR codes as a credential in Genetec ClearID™, you must complete your STid QR code reader configuration by configuring an STid OCB smart card so that you can transfer the reader configuration to the STid QR code reader.
- Managing visitor watchlists
  Learn how to manage visitor access using watchlists.
- Synchronizing data
  Learn how to connect ClearID to other systems.
- Self-Service Kiosk
  Learn about the ClearID Self-Service Kiosk mobile app that simplifies visitor management and check-in.
- Troubleshooting
  Troubleshoot common issues that can occur.
Additional resources
Review the supported device list and other resources.
Glossary

Transferring your reader configuration to your STid QR code reader

2024-07-29

Before you can use QR codes as a credential in Genetec ClearID™, you must complete your STid QR code reader configuration by configuring an STid OCB smart card so that you can transfer the reader configuration to the STid QR code reader.

Before you begin

Familiarize yourself with the STid SECard documentation:

Install the software for the STid SECard - High security programming kit.
Create your STid QR code reader configuration.

What you should know

This procedure is for system integrators or account administrators who install and configure QR code readers.

Note: Ensure that you have a USB encoder installed and ready to configure your OCB card. For example, the STid Architect® ARC-G desktop reader, enroller, encoder.

Procedure

Launch the STid SECard software to configure your card.
In the navigation sidebar, click SCB / OCB.
Create your STid OCB card.
1. Place the OCB card on your USB encoder (reader).
2. Click Create Card / Virtual Card to create your configuration card.
Take the OCB smart card containing your reader configuration to the new QR code reader location and pass the card in front of the reader.

Note: Your new QR code reader must be online and available to transfer the configuration settings from the smart card to your QR code reader.
Verify that your QR code reader is still active after the OCB has been swiped on the wall reader.

After you finish

Add doors to areas.