Finding a person of interest from the Investigation
task
2025-09-30Last updated
To quickly find a person of interest, you can perform an investigation in Security
Center SaaS using natural language search criteria and additional filters. The investigation
information can then be reviewed and used to build a timeline of events including where the
person went, who they interacted with, and what happened before or after an
incident.
Use the Investigation task when you have a
description such as upper or lower clothing color, or an approximate time range, or where the
incident took place including one or more cameras.
Important:
This procedure
should only be performed on stationary camera deployments. Intelligent search on a moving
camera is not supported because moving cameras do not provide consistent
metadata.
Procedure
From the vertical navigation bar, click Investigation.
"person wearing a white dress in the lobby yesterday afternoon"
Using a natural language search quickly refines relevant footage without
manually scanning hours of video.
(Optional) If natural language search returns too many matches, select filters to
further refine the person of interest search results:
What
Select the Person radio button.
When
Select a date or range from the calendar picker.
Where
Select one or more cameras.
Upper body clothing color
Select the color you are looking for.
Lower body clothing color
Select the color you are looking for.
Filters can be used on their own or with natural language queries. They are helpful
when refining results or correcting initial descriptions.
Filters help to eliminate false positives and zero in on the likely person of
interest.
From the Thumbnail size list, select an appropriate thumbnail
size to optimize the search results review process.
Review the results to find your person of interest, and then select video thumbnails to
see more details and options.
The selected video plays automatically in the video tile at the top of the side pane.
The currently selected video frame, including clothing color filters, is shown immediately
below the video player.
Tip:
To view the video in a larger format, click Maximize
tile ().
Reviewing thumbnails helps to validate matches quickly and avoid wasting time on
irrelevant clips.
In the Similar people section, review visual matches to see where
a person of interest has been detected across different camera locations and time ranges,
helping you to discover sightings and potential movement paths.
Click Show more to expand the similar people section.
Click the camera icon and select cameras to include or exclude from the similar
people detection results.
The number in the blue box next to the camera icon indicates the number of
cameras you selected for your intelligent search.
From the time range list, select a time range.
In the search results or the side pane, select thumbnails of any potential matches
to view in the video player at the top of the side pane.
In the Nearby activity section, review people and vehicles in the
surrounding area before and after the incident to reconstruct the scene, uncover
interactions, and provide additional context.
Click Show more to expand the Nearby
activity section.
From the People and vehicles list, select people, vehicles,
or both.
From the time range list, select a time range to increase or
reduce the amount of nearby activity results displayed.
In the search results or the side pane, select thumbnails of any potential matches
to view in the video player at the top of the side pane.
(Optional) Repeat one or more of the preceding steps to refine the criteria and review
any other thumbnails that might be a match.
Completing this investigation process provides a timeline of events including where the
person went, who they interacted with, and what happened before or after providing additional
context about the incident with less manual effort. This helps investigators validate evidence
and generate reliable leads with greater confidence.