Finding a vehicle of interest from the Investigation task

2025-10-01Last updated

To quickly find a vehicle of interest, you can perform an intelligent search in Security Center SaaS using natural language search criteria and additional filters. The investigation information can then be reviewed and used to build a timeline of events and understand what happened before or after an incident.

Before you begin

What you should know

Use the Investigation task when you have a description such as vehicle type or color, or an approximate time range, or where the incident took place including one or more cameras.
Important:
This procedure should only be performed on stationary camera deployments. Intelligent search on a moving camera is not supported because moving cameras do not provide consistent metadata.

Procedure

  1. From the vertical navigation bar, click Investigation.
  2. In the search field enter your natural language search criteria.
    For example:
    • “white truck entering the car park yesterday afternoon”.
    • “blue sedan parked outside HQ entrance last night”.
    • "vehicle outside two days ago".
    Using a natural language search quickly refines relevant footage without manually scanning hours of video.
  3. (Optional) If natural language search returns too many matches, select filters to further refine the vehicle of interest search results:
    What
    Select the Vehicle radio button.
    When
    Select a date or range from the calendar picker.
    Where
    Select one or more cameras.
    Vehicle type
    Select the vehicle types you are looking for.
    Note:
    Selecting multiple vehicle types is useful when you only have a vague description.
    Vehicle color
    Select the color you are looking for.
    Filters for the Investigation task in Genetec Operation showing a vehicle of interest search with other filters selected.
    Filters can be used on their own or with natural language queries. They are helpful when refining results or correcting initial descriptions.
    Filters help to eliminate false positives and zero in on the likely vehicle of interest.
  4. From the Thumbnail size list, select an appropriate thumbnail size to optimize the search results review process.
  5. Review the results to find your vehicle of interest, and then select video thumbnails to see more details and options.
    The selected video plays automatically in the video tile at the top of the side pane. The currently selected video frame, including vehicle type and color filters, is shown immediately below the video player.
    Investigation task in Genetec Operation showing a vehicle of interest search with a video selected and side pane open showing more details.
    Tip:
    To view the video in a larger format, click Maximize tile ().
    Reviewing thumbnails helps to validate matches quickly and avoid wasting time on irrelevant clips.
  6. In the Nearby activity section, review people and vehicles in the surrounding area before and after the incident to reconstruct the scene, uncover interactions, and provide additional context.
    1. Click Show more to expand the nearby activity section.
    2. From the People and vehicles list, select people, vehicles, or both.
    3. From the time range list, select a time frame to increase or reduce the amount of nearby activity results displayed.
    4. In the search results or the side pane, select thumbnails of any potential matches to view in the video player at the top of the side pane.
  7. (Optional) Repeat one or more of the preceding steps to refine the criteria and review any other thumbnails that might be a match.
Completing this investigation process provides a timeline of events including where the vehicle or people went, who they interacted with, and what happened before or after providing additional context about the incident with less manual effort. This helps investigators validate evidence and generate reliable leads with greater confidence.