Finding object entry and exit from a scene in a monitoring tile

2025-10-02Last updated

To find an object of interest while monitoring or reviewing video, you can perform an investigation in Security Center SaaS using intelligent search. The investigation information can then be reviewed and used to build a timeline of events including scene changes, entry and exit detections, and nearby activity.

Before you begin

What you should know

Use Intelligent search from a monitoring tile to quickly determine when an object of interest arrived or left. The object could be left luggage, a vehicle, a laptop, a box, or any other item in the scene. Investigate changes is used to track scene changes, detect entries and exits, and highlight related nearby activity.
Intelligent search from a monitoring tile can be triggered from a non forensic-capable camera, but the results (nearby activity and so on) come from forensic-capable cameras with the Enable camera metadata checkbox selected. If the camera is not a forensic camera, you will not see nearby activity.
Important:
This procedure should only be performed on stationary camera deployments because it uses camera metadata to detect changes in the camera scene. Intelligent search on a moving camera is not supported because moving cameras do not provide consistent metadata.

Procedure

  1. Launch Genetec Operation web.
  2. In the Tiles view, double-click or drag a camera from the area view into a tile.
  3. Seek to a point of interest containing a vehicle or object by doing one of the following:
  4. In the video player toolbar, click Intelligent search ()
    1. Use your mouse to draw a box around the vehicle or object of interest.
      The following example shows a vehicle of interest selected for investigation.
      Intelligent search video player in Genetec Operation showing a vehicle selected for investigation.
      The following example shows an object of interest selected for investigation.
      Intelligent search video player in Genetec Operation showing an object selected for investigation.
    2. Click Investigate changes to load the results matching the selected vehicle or object of interest.
      Important:
      The search results and sections displayed in the side pane vary depending on the options you select, and change as you review or interact with video thumbnails in each section. Some of the following steps can be skipped if the section is not displayed or seen in your search results. Some of the steps can be repeated if you need to review multiple videos in each section.
      • To return to previously viewed videos, click Show the previously visited item () at the top of the video player dialog.
      • To return to the previous side pane menu or results, click back () next to the section title at the top of the side pane results pane.
  5. In the Entry and exit detections section, click the entry and exit thumbnails to watch the vehicle or object of interest enter or exit the scene.
    Tip:
    If the system did not automatically detect the correct moment, you can manually override it by selecting Show more and browsing earlier or later detections.
  6. In the Nearby activity section, review the results to search for people or vehicles that were seen in the vicinity when the object of interest was seen.
    1. Click Show more to expand the nearby activity section.
      From here you can adjust the detection types and the time range to explore additional matches.
      Note:
      If your vehicle or object of interest might have entered, exited, or interacted with other people or another vehicle, consider selecting People and vehicles.
    2. In the side pane, select thumbnails of any potential matches to view in the video player.
  7. (Optional) Repeat one or more of the preceding steps to adjust the criteria and review any other videos that might be a match.
Completing this investigation process provides a timeline of events including where the vehicle or people went, who they interacted with, and what happened before or after providing additional context about the incident with less manual effort. This helps investigators validate evidence and generate reliable leads with greater confidence.