About Security Center SaaS clients

2025-09-22

Security Center SaaS lets administrators and operators access the system from any location using web-based, desktop, and mobile clients.

Genetec Configuration

Genetec™ Configuration is used by administrators to manage and configure users, cardholders, devices, and other entities in Security Center SaaS.

Configuration is available on two platforms:

Web: Administrators can manage users and devices from the web browser on any computer.
Desktop: Gives administrators access to all system administrative tasks. It includes features not available in the web client, such as Map Designer and Automation, and supports advanced configuration for users, cardholders, and access control.

Genetec Operation

Genetec™ Operation is the Security Center SaaS application used by operators to monitor videos, investigate events, respond to incidents and alarms, generate reports, and more.

Operation is available on three platforms:

Web: Lets operators perform tasks from any computer that has a supported web browser. It is the only version of Operation that offers intelligent search.
Desktop: Gives operators access to a number of operational tasks that are not available in the web interface, such as dashboards, people counting, activity trails, and more.
Mobile: Built for field use, it lets operators monitor video, receive notifications, manage alarms, and more, when they're not at their desk.

Downloading desktop clients

Desktop clients can be downloaded from the Welcome page when you sign into a Security Center SaaS web client.

Downloading mobile applications

SC SaaS Operation can be downloaded from the Apple App Store or Google Play Store.

Updating clients

Web: Updates occur automatically without the need for user intervention.
Desktop: Users are prompted to download updates when they become available.
Mobile: Updates occur automatically if the operating system is configured to automatically update applications.