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About access request workflow
An access request workflow is a series of activities performed by the system or authorized people during the life cycle of an access request. The activities can change the state and properties of access requests, affect other entities in the system, or wait for a condition to be met.

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  - About access request workflow
    An access request workflow is a series of activities performed by the system or authorized people during the life cycle of an access request. The activities can change the state and properties of access requests, affect other entities in the system, or wait for a condition to be met.
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    To inform users about specific events in the Genetec ClearID™ system, email notifications are sent.
  - About identity request workflow
    An identity request workflow is a series of activities performed by the system or authorized people during the life cycle of an identity request. The activities can create an individual identity, or multiple identities using a CSV import, and add each new identity to a role to inherit relevant access for a specified period.
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    A custom field is a user-defined property associated with an entity type. Custom fields are useful for storing additional information.
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Glossary

About access request workflow

2024-08-07

An access request workflow is a series of activities performed by the system or authorized people during the life cycle of an access request. The activities can change the state and properties of access requests, affect other entities in the system, or wait for a condition to be met.

The workflow helps automate tasks like approving or rejecting access requests freeing up time to focus on other tasks.

The following diagram illustrates the access request workflow that occurs in Genetec ClearID™ and Synergis™.

Diagram of the access request workflow in ClearID and Synergis showing a new access request, approval processes, and email notification.

Note: By default, access requests are limited to the minimum access required. This minimum access limits what a user can do with an access card.