About natural language search in Security Center SaaS

Natural language search terms

You can use everyday language search terms to describe what you are looking for.

• "person wearing a red top near the loading bay around 3 pm".
• "person wearing a red top and blue pants yesterday afternoon".
• "person wearing a white dress".
• “white truck entering the car park yesterday afternoon”.
• “blue sedan parked outside HQ entrance last night”.
• "vehicle outside two days ago".

You can also input specific descriptors such as brands and details about what people are wearing, carrying, or doing. This enables you to concentrate on the most relevant search results and cut down the time to find evidence, helping you locate what you're looking for more quickly. For example:

• Vehicle make, model, and color, such as "Black Volkswagen Tiguan", "White Honda Civic", or "Red Tesla".
• Text or images found on a vehicle, such as "FedEx", "UPS", or "Taxi".
• Descriptions of a person holding an object, such as "Woman holding a black bag", "Man holding a laptop", or "anyone carrying a backpack near the restricted area last weekend".
• Vehicles with additional attributes, such as "Pickup with silver toolbox" or "Work truck with ladder".
• Descriptors beyond clothing color, such as "Man wearing a safety vest", "Woman wearing a toque", "Man in a black North Face jacket and grey hat", or "A person doing graffiti in November".

Investigation does not support searching for terms that contain offensive language or aim to expose sensitive information. The following types of search terms are not supported:

• Subjective terms, which include anything that cannot be determined from an image of a person or vehicle, such as “stealing”, “stupid person”, “speeding SUV”, or “woman next to a lamp post.”
• Hate speech, which includes search terms based on race, ethnicity, nationality, language, sexual orientation, age, disability, health status, economic or social origin, social status, religion, or political views.
• Unsupported terms, which include searches related to emotions, culture, or religion.

Organized search results

There are two ways to sort search results:

• Sort by Relevance to display the 500 most relevant results in order of relevance.
• Sort by Most recent to display the 500 most relevant results in reverse chronological order.

You can use filters to include, exclude, or apply specific attributes related to camera metadata, time, and location. Filters can also be used independently without relying on natural language search.

Time references

When time references appear in search results from natural language queries or the filter widget, they indicate the user's local time.

Each result is displayed using the camera's local time, which includes the seek time in the video player. For instance, if you're an operator on the East Coast managing sites on both the East and West Coasts, searching for 4 pm to 5 pm will show results timestamped 4 pm to 5 pm for East Coast cameras and 1 pm to 2 pm for West Coast cameras. Your descending list may also appear out of order since you'll see results at 4:59 pm, 1:58 pm, 4:47 pm, and so on.

Note:

For results outside your time zone, a globe icon () appears next to the time stamps. Hovering over the icon shows details about the relevant continent and country.