Maps task process overview

2024-04-05Last updated

View and interact with all your entities, events, and incidents from the Maps task in Genetec™ Operation web.

Task More information
Choose your map. From the Select map list at the top of the page, select a map to monitor.
Choose a preset view. Click the Presets () button on the lower-right corner of the map to select a preset view.
Select the layers (map objects) you want to see on the map. Click the Select layers () button to choose your map objects.
Search for a specific entity or address. In the selected map, use the search bar within the task to find a specific entity or a street address on a geographic map.
Monitor doors, readers, and access control events.
  • Click a door or reader marker to open the side panel.
  • In the side panel you can:
    • Manually unlock a door ().
    • Override an unlock schedule ().
    • Shunt a reader ().
    • Share the entity ().
    • Add the entity to your watchlist ().
    • Forgive antipassback violations.
    • View access control events.
    • See related video.
  • For more information, see Monitoring doors in a map.
Monitor cameras and motion events.
  • Click a camera marker to open the side panel.
  • In the side panel you can:
    • Download video ().
    • Share the entity ().
    • Add the entity to your watchlist ().
    • Save a snapshot ().
    • Add a bookmark ().
    • Create a playback loop by right-clicking the timeline and dragging to select the desired time frame.
    • View camera events.
  • For more information, see Monitoring cameras in a map.
Monitor zones.
  • Click a zone marker to open the side panel.
  • In the side panel you can:
    • View zone state (normal, active, trouble).
    • View zone arming state (armed, disarmed).
    • Manually disarm a zone ().
    • Manually arm a zone ().
    • Share the entity ().
    • Add the entity to your watchlist ().
    • View zone events.
Monitor Genetec Operation mobile users.
  • Hover over a Genetec Operation mobile user marker to view their last time stamp.
  • Click a Genetec Operation mobile user marker to open the side panel.
  • In the side panel you can send messages to users, and view the following user information:
    • First and last name.
    • User's picture, if one has been applied to their profile.
    • Email address.
    • Last recorded location.
    • Live video feed from the user's mobile phone.
  • For more information, see Monitoring mobile users in a map.