Monitoring mobile users in a map

2026-09-22Last updated

On georeferenced maps in the Maps task in Security Center SaaS, you can view the location of SC SaaS Operation users, send them messages, and view video from their mobile phones.

Before you begin

To appear on maps, Operators must enable location services on their device and turn on the Share location setting in SC SaaS Operation.

Procedure

  1. From the navigation menu, click Maps.
  2. Click the Select map list and select a georeferenced map.
    Markers representing active SC SaaS Operation mobile users are automatically displayed on the map. By default, these markers display cardholder pictures. If there is no cardholder picture available, the marker displays the user's initials.
  3. To search for a mobile user, enter the user's first and family names or initials in the Search field.
  4. To view the last time stamp of the user, hover over their user marker.
  5. Click a mobile user marker to display the following user information in a side panel:
    • First and last name
    • User's picture, if one has been applied to their profile
    • Email address
    • Last recorded location
    • Live video feed from the user's mobile phone
  6. Send a message to the mobile user:
    1. Click the Send a message () button.
    2. Enter a message in the dialog box.
    3. Click OK.
    The user receives the message in the SC SaaS Operation mobile application.