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User guide
Learn about Security Center SaaS.
Alarms, quick actions, and critical events
Learn how to respond to alarms, trigger quick actions, and set a system threat level to help notify your security personnel of a threatening situation.
Triggering alarms
To activate an alarm, you can trigger it manually from the notification tray in Genetec™ Operation web.

Deployment guide
Learn how to install and connect your Security Center SaaS application.
User guide
Learn about Security Center SaaS.
- Introduction
  Learn about Genetec™ Operation Web.
- Maps
  Learn how to view and interact with cameras, doors, events, and incidents from the Maps task in Genetec™ Operations.
- Tiles
  Learn how to monitor the state of your entities and manage their functions from the Genetec™ Operation Tiles task.
- Reports
  Generate customized queries about entities, activities, and events for investigation or maintenance purposes from the Genetec™ Operation Reports task.
- Access control
  Learn how to manage cardholders, cardholder groups, visitors, and access rules from the Genetec Web App Access control task.
- Alarms, quick actions, and critical events
  Learn how to respond to alarms, trigger quick actions, and set a system threat level to help notify your security personnel of a threatening situation.
  - Triggering alarms
    To activate an alarm, you can trigger it manually from the notification tray in Genetec™ Operation web.
  - Acknowledging alarms
    You can view and acknowledge active alarms in the Alarms side panel in Genetec™ Operation web.
  - Forcing acknowledgment of all alarms
    To clear all alarms across your Security Center SaaS system, you can force acknowledge all alarms in Genetec™ Operation web.
  - Triggering quick actions
    To trigger quick actions in Genetec™ Operation web, you can use the function keys on your keyboard or from the menu in the notification tray.
  - Setting a threat level
    If a critical event occurs, such as a fire or shooting, you can set a threat level in Genetec™ Operation web.
- Event monitoring
  Learn how to respond to alarms, trigger quick actions, and set a system threat level to help notify your security personnel of a threatening situation.
Genetec ClearID User Guide
Learn how to set up and use ClearID in Security Center SaaS.
Additional resources
Review the supported device list and other resources.
Glossary

Triggering alarms

2024-04-05

To activate an alarm, you can trigger it manually from the notification tray in Genetec™ Operation web.

What you should know

You must have the Trigger alarms privilege to trigger an alarm.

Procedure

Click the Active alarms () icon in the notification tray.
The Alarms side panel opens, containing a list of active alarms.
Click the Trigger alarm () button.
In the Trigger alarm dialog box, select the alarms that you want to trigger.
Click Trigger.

The triggered alarms are listed in the Alarms side panel.

Note: To see the triggered alarm in the Alarms side panel, you must be a recipient of the alarm.