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User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Alarms, hot actions, and critical events
Learn how to respond to alarms, trigger hot actions, and set a system threat level to help notify your security personnel of a threatening situation.
Triggering hot actions
To quickly initiate predefined responses to events, you can trigger hot actions from the notification tray or by using keyboard shortcuts.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Setup guide
Install and connect your Security Center SaaS application.
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
- Introduction
  Learn about operational tasks in Security Center SaaS.
- Tiles
  Learn how to monitor the state of your entities and manage their functions from the Tiles task in Security Center SaaS.
- Maps
  Learn how to view and interact with cameras, doors, events, and incidents from the Maps task in Security Center SaaS.
- Investigation
  Use natural language search and filters to investigate and quickly find relevant video footage, objects, or events from the Investigation task in Security Center SaaS.
- Front desk
  Learn how to set your work location, view a schedule of planned and upcoming events, review a list of expected visitors, view visitor check-in or check-out status, check-in walk-in visitors and perform security screening.
- Reports
  Generate customized queries about entities, activities, and events for investigation or maintenance purposes from the Reports task in Security Center SaaS.
- Access control
  Learn how to manage cardholders, cardholder groups, visitors, and access rules from the Access control task in Security Center SaaS.
- Voice and video calling
  Using the voice and video calling feature in Security Center SaaS, you can make, receive, and manage voice and video calls across your system.
- Alarms, hot actions, and critical events
  Learn how to respond to alarms, trigger hot actions, and set a system threat level to help notify your security personnel of a threatening situation.
  - Triggering alarms
    To activate an alarm, you can trigger it manually from the notification tray in relevant tasks in Security Center SaaS.
  - Acknowledging alarms
    To handle security events, you can view and acknowledge active alarms directly from the Alarms side panel.
  - Forcing acknowledgment of all alarms
    To clear all active alarms across your Security Center SaaS system, you can force acknowledge all alarms.
  - Triggering hot actions
    To quickly initiate predefined responses to events, you can trigger hot actions from the notification tray or by using keyboard shortcuts.
  - Setting a threat level
    To initiate a system-wide response to a critical event, such as a fire or security breach, you can set a threat level.
- Event monitoring
  Learn how to monitor events in Security Center SaaS.
- Working with video files
  Learn how to share video files, manage the shared files, view shared video clips, and control video access permissions in Security Center SaaS.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Troubleshooting
Get quick and easy access to troubleshooting content for Security Center SaaS.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Triggering hot actions

2026-08-12

To quickly initiate predefined responses to events, you can trigger hot actions from the notification tray or by using keyboard shortcuts.

What you should know

Hot actions are mapped to function keys on a keyboard.
Administrators must configure hot actions before the menu appears in relevant tasks in Security Center SaaS.
Depending on your browser, some function keys might already have associated browser-based commands. To verify how to trigger hot actions, consult the Hot actions () menu.

Procedure

Do one of the following:

In the notification tray, click Hot actions () and select one from the list.
Hold the Shift key and press a function key.
Note:
The function key is related to the location of the hot action in the menu. For example, pressing Shift+F1 triggers the first hot action in the menu.