The Front desk task in Security Center SaaS helps reception
and security staff manage visitors. Front desk operators can set their work location,
view event schedules, review a visitor list, review visitor status, check in visitors,
and perform security screening. Security screening is only available in the US
market.
Visitor management
To review the current visitor status for your site and upcoming visitor activities, you can
do the following:
See a quick overview of visitors who checked in or that are expected later.
Confirm that visitors are checked out at the end of the day or after an event.
Search for a visitor by name or company.
Use filters to refine results by hosts, sites, or dates.
Prepare for visit events
You can view the visit events schedule to see the following at a glance:
Which visit events are planned.
Which visitors are expected today or in the coming week.
And to prepare any access cards or other special requirements ahead of time.
Check-in unplanned visitors
You can use the walk-in visitor check-in to give visitors who have not been invited or
pre-registered access to visit your site.
If needed, you can activate security screening for walk-in visits. To activate the security
screening option for walk-in visitors, you must configure your visit profile settings at the
site level.
Important:
Security screening is only available for accounts in the US and
only screens US people.
Here
are two ways you can
set
up your system to generate notifications for security
screening events:
Automation
In Genetec™ Configuration desktop, use the Automation task to
trigger an event-to-action when a Security screening match found event occurs.
Configure it to send a notification using your preferred action. For example, Send
a message or Set threat level.
Monitoring
In Genetec™ Operation desktop, use the
Monitoring
task to monitor entities for events related to your front desk area.
