Screening walk-in visitors

To screen unplanned visitors to your site, you can use the walk-in visitor check-in option. During check-in, security screening is performed to identify potential matches and to deny access when a security screening match is confirmed.

1. In Security Center SaaS, open the Front desk task.
2. Click Walk-in visitor check-in and follow the on-screen prompts to complete the required information.

   

   If prompted by your web browser during visitor check-in, follow the on-screen prompts to allow camera usage.
3. At the picture-taking step, instruct your visitor to stand in front of the camera for a front-facing photo.
   The picture is used in the security screening step for side by side match comparison as shown in step 4.
4. If the person is a possible match, verify the following in the Security screening section:
   • Name and DOB are the same.
   • The person in front of you matches a potential match photo.

   Note:

   All matches should have a picture. If not, contact your security team and let them decide how to proceed.
   1. Click Confirm match.

      

   2. Click Confirm match again and let the visitor know that someone will be with them soon.
5. If the person is not a match, In the Security Screening section do the following:
   1. Click No match.
   2. In the Confirm check-in section, review the information for accuracy.
   3. If the information is accurate, click Confirm check-in.