About investigation

2026-03-16Last updated

By providing search capabilities that let users to find relevant video segments and contextual information quickly, the Investigation task shortens the time needed to gather evidence, analyze events, and prepare materials for stakeholders.

Standard search capabilities

In all versions of Security Center SaaS, the Investigation task provides the following search functions to help users find people and vehicles.

Natural language search
Users can input everyday language to find matches in camera metadata.

For more information, see How natural language search works in Security Center SaaS.

Filtered search
Narrows video evidence results by applying specific criteria, such as clothing color, vehicle type, time, and camera source, to refine search results and gain a comprehensive situational overview. Users can focus on relevant video segments and contextual data, thereby improving accuracy and reducing review time.

Premium search capabilities

With a Security Center SaaS Premium Plan, you can use advanced search capabilities to review search results and gather investigative data quickly.

Intelligent search
Intelligent search encompasses a range of capabilities that improve investigations involving people, vehicles, and objects of interest. This includes:
Entry and exit detection
Instantly identifies entry and exit events using scene-based detection. Users can draw a box around objects such as unattended luggage, laptops, boxes, suspect packages, vehicles, or any other items in the scene to highlight critical moments.
Similar people
Finds potential matches for individuals across various locations using visual matching algorithms.
Nearby activity
Shows what occurred before or after an incident by identifying activity within a selected time range. You can review these findings to piece together potential suspicious actions or confirm movements surrounding an incident.
Visual trajectory
Visual trajectory illustrates how people and vehicles moved within a video tile scene, including their directions and exit points. It can also be used to show the people and vehicles that pass through a specified area of interest in a scene.

For more information, see How visual trajectory works in Security Center SaaS.

For an overview of the key features and differences between the Standard and Premium plans, see the Security Center SaaS Features Matrix.

Camera requirements

Important:
To search for people and vehicles in the Investigation task, you need supported forensic-capable cameras with the Activate camera metadata option enabled. You can use intelligent search in a monitoring tile without forensic-capable cameras, but certain features, such as similar people, nearby activity, and others, are not displayed.

For a list of supported cameras, see the Security Center SaaS Supported Device List.

You cannot perform searches on federated cameras within the Investigation task.