Finding a person of interest from the Investigation
task
2026-02-03Last updated
To quickly find a person of interest, perform an investigation in Security Center SaaS
using natural language search and intelligent search filters. Review the investigation details
to build a timeline of events, including movements, interactions, and what happened before or
after an incident.
Use the Investigation task when you have a
description or incident details such as:
Upper or lower clothing color
Approximate time range
Location, including one or more cameras
Important:
This procedure should only be performed on stationary camera
deployments. Intelligent search is not supported on moving cameras because they do not
provide consistent metadata.
Procedure
From the vertical navigation bar, click Investigation.
"person wearing a white dress in the lobby yesterday afternoon"
Natural language search quickly selects relevant footage without manually
scanning hours of video.
(Optional) To refine your search results, click the filter icon () and set your
filters.
From the Thumbnail size list, select an appropriate thumbnail
size for reviewing the search results.
Review the results to find your person of interest.
Select a video thumbnail to review.
The video plays in the side pane tile with details below, such as the current
video frame, clothing color filters, and so on.
Reviewing thumbnails helps to validate matches quickly and avoid wasting
time on irrelevant clips.
To view the video in a larger format, click Maximize tile
().
(Optional) Navigate the video timeline using video scrubbing to quickly scan
thumbnails and find relevant footage:
Hover over the timeline
Hover and move the mouse over the video timeline. A thumbnail preview displays
above the timeline.
Seek in the timeline
Click, hold, and drag the mouse along the video timeline.
In the Similar people section, review visual matches to find
potential sightings and movement paths.
Click Show more to expand the
Similar
people
section.
Click the camera icon and select cameras to include or exclude from the
results.
From the time range list, select a time range.
In the search results or the side pane, select thumbnails of any potential matches
to view in the video player.
In the Nearby activity section, review people and vehicles in the
surrounding area before and after the incident to reconstruct the scene.
Click Show more to expand the Nearby
activity section.
From the People and vehicles list, select people, vehicles,
or both.
From the time range list, select a time range.
In the search results or the side pane, select thumbnails of any potential matches
to view in the video player.
(Optional) Repeat one or more of the preceding steps to refine the criteria and review
any other thumbnails that might be a match.
This investigation process provides a timeline of events, showing where the person went,
who they interacted with, and what happened before or after. This provides more context about
the incident with less manual effort, and helps investigators validate evidence and generate
reliable leads with greater confidence.