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User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Tiles
Learn how to monitor the state of your entities and manage their functions from the Tiles task in Security Center SaaS.
Tiles task process overview
Monitor and interact with entities using the Tiles task.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Setup guide
Install and connect your Security Center SaaS application.
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
- Introduction
  Learn about operational tasks in Security Center SaaS.
- Tiles
  Learn how to monitor the state of your entities and manage their functions from the Tiles task in Security Center SaaS.
  - Tiles task process overview
    Monitor and interact with entities using the Tiles task.
  - Monitoring entities in tiles
    Using the Tiles task in Security Center SaaS, you can monitor the state of your entities and manage their functions.
  - Creating a reusable tile layout
    To provide users with quick access to a consistent view of certain entities, you can create reusable tile layouts.
  - Modifying a reusable tile layout
    In the Tiles task, you can modify the properties and tiles of a reusable tile layout, and then overwrite the existing tile layout or save it as a new tile layout.
  - About video timeline navigation
    In Security Center SaaS, you can navigate the video timeline in a variety of ways while performing monitoring tasks, reviewing video, or using the investigation task or intelligent search functions.
  - Navigating to a specific time in playback video
    To view playback video from a specific date and time, you can navigate to a timestamp from the video tile.
  - Controlling PTZ cameras
    To monitor or control your PTZ cameras, use the Monitoring task in Security Center SaaS or in Genetec™ Operation desktop.
- Maps
  Learn how to view and interact with cameras, doors, events, and incidents from the Maps task in Security Center SaaS.
- Investigation
  Use natural language search and filters to investigate and quickly find relevant video footage, objects, or events from the Investigation task in Security Center SaaS.
- Front desk
  Learn how to set your work location, view a schedule of planned and upcoming events, review a list of expected visitors, view visitor check-in or check-out status, check-in walk-in visitors and perform security screening.
- Reports
  Generate customized queries about entities, activities, and events for investigation or maintenance purposes from the Reports task in Security Center SaaS.
- Access control
  Learn how to manage cardholders, cardholder groups, visitors, and access rules from the Access control task in Security Center SaaS.
- Voice and video calling
  Using the voice and video calling feature in Security Center SaaS, you can make, receive, and manage voice and video calls across your system.
- Alarms, hot actions, and critical events
  Learn how to respond to alarms, trigger hot actions, and set a system threat level to help notify your security personnel of a threatening situation.
- Event monitoring
  Learn how to monitor events in Security Center SaaS.
- Working with video files
  Learn how to share video files, manage the shared files, view shared video clips, and control video access permissions in Security Center SaaS.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Tiles task process overview

2026-01-15

Monitor and interact with entities using the Tiles task.

The following table lists the tasks required to monitor and interact with entities.


Task	More information
Select a tile pattern.	Click Change tile pattern () and select a tile pattern.
Monitor your entities.	Select your entities, monitor their state, and manage their commands. For more information, see Monitoring entities in tiles.
Add bookmarks when notable activities occur in a video feed. Bookmarks help with locating sequences later.	While you are monitoring a video feed, click the bookmark button (). To view your bookmarks, you must generate a report. For more information, see Reports task process overview.
Create a playback loop in the video timeline.	While you are monitoring a video feed, hover over the timeline, then right-click and drag your mouse to create a playback loop of the selected time frame. To remove the loop, right-click the timeline again.
Create stand-alone video files that you can export and play outside of Security Center SaaS.	While you are monitoring a video feed, click Show more () > Download (). When you export from a tile, the export range is taken from the configured playback loop, or the last five minutes of video if no loop is set. You can export video in the following formats: G64 G64x MP4 (default format) ASF Note: You need the Single user video export privilege, or authorization from a user with the Export video privilege.