Controlling PTZ cameras

To monitor or control your PTZ cameras, use the Monitoring task in Security Center SaaS or in Genetec™ Operation.

What you should know

PTZ configuration controls are only accessible through Operation. Only zoom controls (+ and -) and preset selection are available in Security Center SaaS.

• Not supported in Operation: PTZ lock and direction buttons.
• Not supported in Security Center SaaS: PTZ lock, direction buttons, and creating presets.

In Operation, point-and-click control replaces traditional directional buttons. Operators click in the video stream to reposition the camera.

Tip:

If the dome camera icon () is displayed in Security Center SaaS or Operation, PTZ functions are supported for that camera.

For more information about devices and the associated firmware that support PTZ functions, see the Feature Matrix in the Security Center SaaS Supported Device List.

1. Launch Operation and open the Monitoring task.
2. To display a PTZ camera, double-click or drag it from the area view into a tile.
3. To maximize the video tile, double-click the tile header.
4. Zoom in and out one of the following ways:
   • To quickly zoom in and out, in the PTZ widget, use the + and - controls. The PTZ speed slider () next to the zoom controls defines the zoom speed.
   • Move your mouse pointer over the video tile, and then move the blue zoom slider control up to zoom in or down to zoom out.
   • Use your mouse wheel to zoom in and out.

   

5. To zoom into a specific area, draw a box on the video image in the tile to move the camera and zoom in for a closer view.

   

   Note:

   This function is only available if your PTZ camera supports the zoom box or area zoom feature.
6. To re-center the camera view, click in the video image to re-center in that direction.
   Note:

   This function is only available if your PTZ camera supports the center-on-click feature. Clicking multiple times makes the camera turn more.

1. In the Tiles view, to display a PTZ camera, double-click or drag it from the area view into a tile.
2. To maximize the video tile, double-click the tile header.
3. Zoom in and out one of the following ways:
   • To quickly zoom in and out, in the camera tile click PTZ mode (), then use the + and - controls.
   • Use your mouse wheel to zoom in and out.