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User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Tiles
Learn how to monitor the state of your entities and manage their functions from the Tiles task in Genetec™ Operation web.
Controlling PTZ cameras
To monitor or control your PTZ cameras, use the Monitoring task in Genetec™ Operation desktop or Genetec™ Operation web.
Selecting a PTZ preset
To move a PTZ camera to a previously defined area of interest in the camera view and activate an appropriate zoom level, select a PTZ preset.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Setup guide
Install and connect your Security Center SaaS application.
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
- Introduction
  Learn about Genetec™ Operation web.
- Maps
  Learn how to view and interact with cameras, doors, events, and incidents from the Maps task in Genetec™ Operation web.
- Tiles
  Learn how to monitor the state of your entities and manage their functions from the Tiles task in Genetec™ Operation web.
  - Tiles task process overview
    Monitor and interact with entities using the Tiles task in Genetec™ Operation web.
  - Monitoring entities in tiles
    Using the Tiles task in Genetec™ Operation web, you can monitor the state of your entities and manage their functions.
  - Creating a reusable tile layout
    To provide users with quick access to a consistent view of certain entities, you can create reusable tile layouts.
  - Modifying a reusable tile layout
    In the Tiles task, you can modify the properties and tiles of a reusable tile layout, and then overwrite the existing tile layout or save it as a new tile layout.
  - Exporting video from tiles
    To play video files outside of Security Center SaaS, you must export the video from a tile to your local hard drive.
  - Controlling PTZ cameras
    To monitor or control your PTZ cameras, use the Monitoring task in Genetec™ Operation desktop or Genetec™ Operation web.
    - Creating PTZ presets
      To efficiently monitor specific areas of interest in the camera view, you can create PTZ presets. These presets are used to move your PTZ camera to a predefined position and set a specific zoom level.
    - Selecting a PTZ preset
      To move a PTZ camera to a previously defined area of interest in the camera view and activate an appropriate zoom level, select a PTZ preset.
- Reports
  Generate customized queries about entities, activities, and events for investigation or maintenance purposes from the Reports task in Genetec™ Operation web.
- Access control
  Learn how to manage cardholders, cardholder groups, visitors, and access rules from the Access control task in Genetec™ Operation web.
- Alarms, hot actions, and critical events
  Learn how to respond to alarms, trigger hot actions, and set a system threat level to help notify your security personnel of a threatening situation.
- Event monitoring
  Learn how to monitor events in Genetec™ Operation web.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Selecting a PTZ preset

2025-07-02

To move a PTZ camera to a previously defined area of interest in the camera view and activate an appropriate zoom level, select a PTZ preset.

Before you begin

Create your PTZ presets.

Procedure

To select a PTZ preset in Genetec Operation desktop:

Launch Genetec Operation desktop and open the Monitoring task.
To display a PTZ camera, double-click or drag it from the area view into a tile.
If you want a quick access preset, in the PTZ widget, select the preset that you require.
If you want another preset not shown in the quick access presets, in the PTZ widget, click Toggle to advanced mode (). Then select a preset from the Presets list and click Go to PTZ preset ().

To select a PTZ preset in Genetec Operation web:

Launch Genetec™ Operation web.
In the Tiles view, to display a PTZ camera, double-click or drag it from the area view into a tile.
If you want a quick access preset, click PTZ mode (), then select the quick access preset number that you require.
If you want another preset not shown in the quick access presets, click PTZ mode (), then click Switch mode and click Advanced.
1. From the Preset list, select a preset and click Run preset.