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User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Tiles
Learn how to monitor the state of your entities and manage their functions from the Tiles task in Security Center SaaS.
About video timeline navigation
The video timeline in Security Center SaaS supports several navigation methods for monitoring, reviewing video, and performing investigations or intelligent searches.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Setup guide
Install and connect your Security Center SaaS application.
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
- Introduction
  Learn about operational tasks in Security Center SaaS.
- Tiles
  Learn how to monitor the state of your entities and manage their functions from the Tiles task in Security Center SaaS.
  - Tiles task process overview
    Monitor and interact with entities using the Tiles task.
  - Monitoring entities in tiles
    Using the Tiles task in Security Center SaaS, you can monitor the state of your entities and manage their functions.
  - Creating a reusable tile layout
    To provide users with quick access to a consistent view of certain entities, you can create reusable tile layouts.
  - Modifying a reusable tile layout
    In the Tiles task, you can modify the properties and tiles of a reusable tile layout, and then overwrite the existing tile layout or save it as a new tile layout.
  - About video timeline navigation
    The video timeline in Security Center SaaS supports several navigation methods for monitoring, reviewing video, and performing investigations or intelligent searches.
    - Selecting a time from the video timeline
      To view live or playback video from a specific date and time, you can scroll or jump to a specific time from the video timeline.
  - Navigating to a specific time in playback video
    To view playback video from a specific date and time, you can navigate to a timestamp from the video tile.
  - Controlling PTZ cameras
    To monitor or control your PTZ cameras, use the Monitoring task in Security Center SaaS or in Genetec™ Operation desktop.
  - How intelligent search works in a monitoring tile
    You can start an investigation and take advantage of intelligent search functions directly from any video monitoring tile. The collected camera metadata varies by manufacturer and the camera's forensic capabilities.
- Maps
  Learn how to view and interact with cameras, doors, events, and incidents from the Maps task in Security Center SaaS.
- Investigation
  Use natural language search and filters to investigate and quickly find relevant video footage, objects, or events from the Investigation task in Security Center SaaS.
- Front desk
  Learn how to set your work location, view a schedule of planned and upcoming events, review a list of expected visitors, view visitor check-in or check-out status, check-in walk-in visitors and perform security screening.
- Reports
  Generate customized queries about entities, activities, and events for investigation or maintenance purposes from the Reports task in Security Center SaaS.
- Access control
  Learn how to manage cardholders, cardholder groups, visitors, and access rules from the Access control task in Security Center SaaS.
- Voice and video calling
  Using the voice and video calling feature in Security Center SaaS, you can make, receive, and manage voice and video calls across your system.
- Alarms, hot actions, and critical events
  Learn how to respond to alarms, trigger hot actions, and set a system threat level to help notify your security personnel of a threatening situation.
- Event monitoring
  Learn how to monitor events in Security Center SaaS.
- Working with video files
  Learn how to share video files, manage the shared files, view shared video clips, and control video access permissions in Security Center SaaS.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Troubleshooting
Get quick and easy access to troubleshooting content for Security Center SaaS.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

About video timeline navigation

2026-06-05

The video timeline in Security Center SaaS supports several navigation methods for monitoring, reviewing video, and performing investigations or intelligent searches.

Navigate the timeline from a monitoring tile

For most monitoring and video review functions, you can navigate the video timeline from a monitoring tile.

Navigate to a specific time: You can hover your mouse pointer over the video timeline and drag the cursor to select a specific time.
Hover and zoom to select a time: You can hover your mouse pointer over the video timeline and use the scroll wheel to zoom in or out to reduce or expand the time range, then drag the cursor to select a specific time.

For information about selecting a time, see Selecting a time from the video timeline.

Navigate the timeline using thumbnails

On cameras that have the Video thumbnails on timeline feature enabled, you can do the following:

View thumbnails when hovering over the timeline: Hovering the mouse pointer over the timeline displays a thumbnail preview above it. The available thumbnails depend on the visible time range. A shorter time range shows thumbnails at shorter intervals than a longer time range. To adjust the time range while hovering over the timeline, press Shift and scroll the mouse wheel. The timeline displays a range from 30 seconds to 24 hours.
Quickly review video by scrubbing the timeline: Dragging along the timeline displays a full-frame thumbnail preview over the current video. A white cursor indicates your position on the timeline. Releasing the mouse moves playback to that point.

Note:

You can only view video thumbnails on the timeline when using the Investigation task or intelligent search functions to review video.