Adding i-PRO direct-to-cloud cameras

2026-08-17Last updated

To use your i-Pro direct-to-cloud (D2C) camera for video monitoring and recording in Security Center SaaS, you must add your it to your system.

Before you begin

  • Update your camera to the latest compatible firmware.
  • Download the "D2C for Genetec™ Security Center SaaS" extension package from i-PRO.
  • Ensure that the device has internet connectivity and that it can reach the required endpoint domains.
  • If the camera has been activated on another Security Center SaaS system, reset it to factory default settings. Then, uninstall and reinstall the "D2C for Genetec Security Center SaaS" extension package.

Procedure

  1. Using a web browser, connect to the camera and sign in.
  2. Ensure the camera's date and time are synchronized with your system or an NTP server.
  3. In the Setup menu, click Ext. software.
  4. If you need to remove pre-installed extension packages, on the Software mng. page, click Uninstall for each package.
    The Software mng. page on an i-PRO camera with the maximum number of extensions installed, showing Uninstall buttons for each.
  5. Install the "D2C for Genetec Security Center SaaS" extension package:
    1. Click Choose file and select the package .ext file.
    2. Select Install new Ext. software, click Execute, and click OK.
  6. Under D2C for Genetec Security Center SaaS, click Setup >>.
  7. In the SC SaaS enrollment information window, take note of the serial number and client secret.
  8. Click Go to Security Center SaaS and sign in.
  9. From the Devices page in the Configuration task, click Add device, and follow the steps in the configuration wizard.
The camera is added to the device list and becomes available after a few seconds.