Adding cameras to a Genetec Cloudlink appliance using automatic discovery

2026-07-15Last updated

Use automatic discovery to add cameras on the local network to a Genetec Cloudlink™ appliance in Security Center SaaS.

Procedure

  1. From the Devices page in the Configuration task, click Add device.
  2. On the Type page, click Camera.
  3. On the Method page, click Genetec Cloudlink.
    The system searches for cameras automatically. A list shows discovered cameras that aren’t in the system.
  4. On the Activation page, select the required cameras and click Select.
    Important:
    Automatic discovery might detect cameras that aren’t officially supported in Security Center SaaS.

    If the list is long, you can search for a camera by name or IP address.

    If a required camera wasn’t discovered, you can try to add the camera manually.

  5. On the Configuration page, enter the required information
  6. Select a pre-existing recording profile or add a new one.
    For devices connected to an appliance and configured for cloud recording, data is stored locally on the appliance first, then uploaded to the cloud. If the connection between the appliance and the cloud is interrupted, local storage continues and syncs when connectivity is restored.
    CAUTION:
    Data loss may occur if data accumulated during the outage exceeds available local storage capacity.
  7. Click Continue, then click Close.
The camera is now available in Security Center SaaS.

After you finish

  • To configure basic camera settings, select the device and click the Settings tab in the side pane.
  • To change any camera settings that aren’t available in the Configuration task, sign in to the device directly. After you update your configuration, you must manually synchronize your camera. For information, see Keeping camera features up-to-date.
    Note:
    Credentials for cameras added to Cloudlink aren't available in Security Center SaaS.