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Setup guide
Install and connect your Security Center SaaS application.
Map design
Creating maps
A map entity is a two-dimensional diagram that enables you to interact with your security equipment, while providing a reference to their physical locations and statuses. You create maps using the Map designer task.
Configuring maps as floors of a building
To navigate between maps quickly, you can designate two or more maps as floors of the same building.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Setup guide
Install and connect your Security Center SaaS application.
- Getting started
- User management
- Device management
- System automation
- Map design
  - How to work with maps in Security Center SaaS
    Maps in Security Center SaaS enhance situational awareness and system security by enabling users to view and navigate your facilities in real time. They also ease the management of cameras, doors, and other entities.
  - Overview of the Map designer task
    Use the Map designer task to create and edit maps that represent physical locations of your equipment to Security Center SaaS users.
  - Supported map objects
    Map objects graphically represent system entities, such as cameras, doors, and intrusion detection areas, as clickable objects on maps. They let you monitor and interact with your system without leaving the map.
  - Configuring the Map Manager
    The Map Manager centrally manages all mapping resources in your system, including imported map files, external map providers, and KML objects. It also acts as the map server for client applications and as the record provider for system entities placed on georeferenced maps.
  - Connecting Map Manager to an Azure or Google maps provider
    Before you can create maps based on Microsoft Azure Maps or Google Maps data, you must configure a map provider for the map type you want to use.
  - Connecting Map Manager to a WMS map provider
    Before you can create maps that use layers from a WMS server, you must set up a map provider and select the layers to use.
  - Connecting Map Manager to a TMS map provider
    Before you can create maps using OpenStreetMap or other tile data, you must set up a custom map provider and connect Map Manager to a GIS that supports the required URL format.
  - Creating maps
    A map entity is a two-dimensional diagram that enables you to interact with your security equipment, while providing a reference to their physical locations and statuses. You create maps using the Map designer task.
    - Configuring map presets
      You can save frequently used map views as map presets so other users can quickly access them when needed.
    - Configuring default information to display on maps
      You can configure which information appears by default when users open maps.
    - Adjusting the information displayed on maps
      To avoid obstructing important map details, you can adjust a layer’s opacity and set map object icons to automatically scale with the zoom level.
    - Configuring maps as floors of a building
      To navigate between maps quickly, you can designate two or more maps as floors of the same building.
  - Creating maps from image files
    You can create personalized site maps and building floor plans by importing their background images from image files.
  - Creating maps by connecting to a GIS
    You can create detailed road maps and large area maps by connecting to a third-party GIS vendor, also known as a map provider.
  - Updating map objects imported from AutoCAD
    If you update the AutoCAD file used to import map objects, you can resynchronize your map with the updated file without recreating the map.
  - Adding map objects
    To make your maps interactive, you must add map objects. Map objects graphically represent system entities, such as cameras, doors, and intrusion detection areas, as clickable objects on maps. They let you monitor and interact with your system without leaving the map.
  - Adding areas to your maps
    You can add areas to your maps so Security Center SaaS operators can use them as map links, monitor people counts, show people presence, or all of the above.
  - Adding cameras to your maps
    You can add cameras to your maps to help Security Center SaaS operators monitor live video and camera events, manage alarms, and control PTZ cameras and recordings directly from the map.
  - Adding text, images, and shapes to your maps
    You can add text, images, and shapes to your maps to indicate points of interest or to represent entities using something other than the standard look. These map objects can also function as map links.
  - Adding KML objects to your maps
    You can add geographic features and dynamic information, such as roads and traffic flow, to georeferenced maps. This is done by importing Keyhole Markup Language (KML) objects to the Map Manager role.
  - Showing mobile users on maps
    To show mobile users on maps, you must enable location sharing on Security Center SaaS Operation devices and grant the View mobile users privilege to Security Center SaaS users.
  - Exporting and printing maps
    You can export or print your Security Center SaaS maps to PNG or PDF, or print physical copies to share important information outside Security Center SaaS.
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Configuring maps as floors of a building

2026-03-17

To navigate between maps quickly, you can designate two or more maps as floors of the same building.

Before you begin

Organize your area view into one or more buildings, each with mapped sub-areas that represent floors.

What you should know

Using the Map designer, you can configure maps as floors of a building. With floor maps, you can quickly navigate a building using controls overlaid on these maps.

Each floor is linked to all other floors in the same building. You can navigate between floor maps by pressing the button for the floor you want to see. If an area is included in multiple buildings, such as a shared parking lot, the floor controls can be used to navigate between buildings.

If the floor maps are georeferenced, the map view stays on the same part of the map when navigating between floors. Press and hold the Ctrl key while changing floors to restore the default view.

Procedure

From the Configuration desktop homepage, open the Map designer task.
Open a floor map by selecting one of the recent maps or clicking Browse all maps.

Note:
The areas attached to connected floor maps must have the same parent.
Open the Floors dialog box in one of the following ways:
- Click Map > Floors .
- In the Map designer toolbar, click the Floors () button.
- Click the overlaid Edit floors () button.
Select two or more check boxes to designate maps as floors of the parent area. Each floor has a configurable abbreviation to represent the map on the floor controls.
If needed, use the arrows () to reorder the floors. Floors are presented in this order in the floor controls.
Click OK.

The floor controls are overlaid in the bottom-right corner of the map in Configuration desktop and Operation desktop.

Note:

The Edit floors (

) button is only available in Configuration desktop.