Home
Setup guide
Install and connect your Security Center SaaS application.
Map design
Showing mobile users on maps
To show mobile users on maps, you must enable location sharing on Security Center SaaS Operation devices and grant the View mobile users privilege to Security Center SaaS users.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Setup guide
Install and connect your Security Center SaaS application.
- Getting started
- User management
- Device management
- System automation
- Map design
  - How to work with maps in Security Center SaaS
    Maps in Security Center SaaS enhance situational awareness and system security by enabling users to view and navigate your facilities in real time. They also ease the management of cameras, doors, and other entities.
  - Overview of the Map designer task
    Use the Map designer task to create and edit maps that represent physical locations of your equipment to Security Center SaaS users.
  - Supported map objects
    Map objects graphically represent system entities, such as cameras, doors, and intrusion detection areas, as clickable objects on maps. They let you monitor and interact with your system without leaving the map.
  - Configuring the Map Manager
    The Map Manager centrally manages all mapping resources in your system, including imported map files, external map providers, and KML objects. It also acts as the map server for client applications and as the record provider for system entities placed on georeferenced maps.
  - Connecting Map Manager to an Azure or Google maps provider
    Before you can create maps based on Microsoft Azure Maps or Google Maps data, you must configure a map provider for the map type you want to use.
  - Connecting Map Manager to a WMS map provider
    Before you can create maps that use layers from a WMS server, you must set up a map provider and select the layers to use.
  - Connecting Map Manager to a TMS map provider
    Before you can create maps using OpenStreetMap or other tile data, you must set up a custom map provider and connect Map Manager to a GIS that supports the required URL format.
  - Creating maps
    A map entity is a two-dimensional diagram that enables you to interact with your security equipment, while providing a reference to their physical locations and statuses. You create maps using the Map designer task.
  - Creating maps from image files
    You can create personalized site maps and building floor plans by importing their background images from image files.
  - Creating maps by connecting to a GIS
    You can create detailed road maps and large area maps by connecting to a third-party GIS vendor, also known as a map provider.
  - Updating map objects imported from AutoCAD
    If you update the AutoCAD file used to import map objects, you can resynchronize your map with the updated file without recreating the map.
  - Adding map objects
    To make your maps interactive, you must add map objects. Map objects graphically represent system entities, such as cameras, doors, and intrusion detection areas, as clickable objects on maps. They let you monitor and interact with your system without leaving the map.
  - Adding areas to your maps
    You can add areas to your maps so Security Center SaaS operators can use them as map links, monitor people counts, show people presence, or all of the above.
  - Adding cameras to your maps
    You can add cameras to your maps to help Security Center SaaS operators monitor live video and camera events, manage alarms, and control PTZ cameras and recordings directly from the map.
  - Adding text, images, and shapes to your maps
    You can add text, images, and shapes to your maps to indicate points of interest or to represent entities using something other than the standard look. These map objects can also function as map links.
  - Adding KML objects to your maps
    You can add geographic features and dynamic information, such as roads and traffic flow, to georeferenced maps. This is done by importing Keyhole Markup Language (KML) objects to the Map Manager role.
  - Showing mobile users on maps
    To show mobile users on maps, you must enable location sharing on Security Center SaaS Operation devices and grant the View mobile users privilege to Security Center SaaS users.
  - Exporting and printing maps
    You can export or print your Security Center SaaS maps to PNG or PDF, or print physical copies to share important information outside Security Center SaaS.
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Showing mobile users on maps

2026-03-30

To show mobile users on maps, you must enable location sharing on Security Center SaaS Operation devices and grant the View mobile users privilege to Security Center SaaS users.

What you should know

Mobile users are only displayed on georeferenced maps.

Note:

A mobile user might not show up correctly on a map that is georeferenced manually, such as a floor plan, because manual processes have a certain level of inaccuracy.

Procedure

Grant the View mobile users privilege to Security Center SaaS users.
1. From the Configuration desktop homepage, open the User management task and select the Advanced view.
2. Select the appropriate user or user group, and click the Privileges tab.
3. In the Search field, enter Mobile and click Search ().
4. On the View mobile users row, click Allow, and then click Apply.
Enable location sharing on Security Center SaaS Operation devices.
1. Open the Settings app on your phone.
2. Ensure that the Location service is enabled on your phone.
3. Open the Security Center SaaS Operation app.
4. Go to the Settings page.
5. Under Features, enable Share location.