Granting administrator access to the web portal
2024-08-01Last updated
Before an administrator can access the Genetec ClearID™ web portal, you must grant them the required permissions for the website.
What you should know
- The identity that you want to grant access to must exist in the system.
- To grant an administrator permission to access the website, you must be an account administrator.
- Some organizations don’t enable web portal access for some or all of their identities because their organization does not require employee requests or web portal access.
Important: When a new account is
created, an end user designated as the account administrator receives a Welcome
to Genetec ClearID and a New ClearID Account - ACCOUNTNAME
email notification. By default, Administrator access is given to the end user that
receives the email. If a system integrator or other identity also requires administrator
access, their administrator access must be added by the end user (account
administrator).