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Setup guide
Install and connect your Security Center SaaS application.
User management
Advanced user management
Setting up automatic user provisioning
To manage users in your system through a corporate identity provider, your account owner or administrator can configure automatic user provisioning in Security Center SaaS by integrating with Microsoft Entra ID or Okta.
Setting up automatic user provisioning for Okta
To synchronize user management in Security Center SaaS with Okta, you can set up automatic user provisioning with help from the Genetec™ Technical Assistance Center (GTAC).
Viewing automatic user provisioning synchronization status in Okta
Your Okta administrator can check the overall status of the automatic user provisioning synchronization. They can also review the provisioning logs in Okta to see more granular details about the automatic user provisioning synchronization activities to troubleshoot and fix issues.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Setup guide
Install and connect your Security Center SaaS application.
- Getting started
- User management
  - About users
    Users represent individuals with access to the Security Center SaaS system. System administrators create user entities and configure their rights and privileges.
  - Adding users
    Before you can manage devices and users in Security Center SaaS, you must first add users and assign their user role.
  - About groups
    A group is an entity that defines a group of users who share common properties and privileges.
  - Adding groups
    Set up groups in Security Center SaaS to have users automatically inherit privileges based on their group membership.
  - Changing your user password
    To enhance security, you can update your user password for Security Center SaaS.
  - Changing your multi-factor authentication settings
    To enhance security, you can enable multi-factor authentication (MFA) or modify your existing MFA settings for Security Center SaaS.
  - Advanced user management
    - Configuring advanced user settings
      If the pre-configured roles don't meet the needs of a user or group, or if you want to override settings configured at the group level for individual users, you can customize their settings in Genetec™ Configuration desktop.
    - About third-party authentication
      Third-party authentication uses a trusted, external identity provider to validate user credentials before granting access to one or more IT systems. The authentication process returns identifying information, such as a username, that is used to authorize or deny the requested access.
    - Integrating your corporate identity provider with Security Center SaaS for SSO
      To simplify the sign-in and authentication process, you can integrate your corporate identity provider with Security Center SaaS to enable single sign-on (SSO).
    - About user provisioning
      User provisioning is the process of managing user accounts in your system using a corporate identity provider. By integrating your Security Center SaaS system with Microsoft Entra ID or Okta, you can automate this process to reduce ongoing support costs and force compliance with security policies.
    - Setting up automatic user provisioning
      To manage users in your system through a corporate identity provider, your account owner or administrator can configure automatic user provisioning in Security Center SaaS by integrating with Microsoft Entra ID or Okta.
      - Setting up automatic user provisioning for Microsoft Azure
        To synchronize user management in Security Center SaaS with Microsoft Entra ID, you can set up automatic user provisioning with help from the Genetec™ Technical Assistance Center (GTAC).
      - Setting up automatic user provisioning for Okta
        To synchronize user management in Security Center SaaS with Okta, you can set up automatic user provisioning with help from the Genetec™ Technical Assistance Center (GTAC).
        Assigning roles to users and groups imported from Okta
        To assign the permissions users need to perform their day-to-day tasks, you must assign roles to the users and user groups imported from Okta into Security Center SaaS.
        Modifying synchronized user groups in Okta
        To make changes or additions to the groups that are automatically synchronized to Security Center SaaS, your Okta administrator must modify the group synchronization settings in your Okta application.
        Viewing automatic user provisioning synchronization status in Okta
        Your Okta administrator can check the overall status of the automatic user provisioning synchronization. They can also review the provisioning logs in Okta to see more granular details about the automatic user provisioning synchronization activities to troubleshoot and fix issues.
        Forcing a synchronization in Okta
        To synchronize your most recent user or group updates from Okta to Security Center SaaS immediately, your Okta administrator can either push group changes or force a synchronization of all attributes.
- Device management
- System automation
- Map design
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Troubleshooting
Get quick and easy access to troubleshooting content for Security Center SaaS.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Viewing automatic user provisioning synchronization status in Okta

2026-03-19

Your Okta administrator can check the overall status of the automatic user provisioning synchronization. They can also review the provisioning logs in Okta to see more granular details about the automatic user provisioning synchronization activities to troubleshoot and fix issues.

Before you begin

Set up automatic user provisioning in Okta.

What you should know

There is no provisioning interval between Okta synchronizations. Updates are pushed as soon as possible.

Procedure

On the Applications page, select the application that was created during the setup call with Genetec.
To check the synchronization status for a group, click the Push groups tab.
To see more granular information about your automatic provisioning synchronization activities, click View Logs.
On the System Log page, view the Event Info column to check synchronization activities.
You can also do the following:
- Use the search field or filters to find what you are looking for.
- Analyze event trends by category.
- Download a CSV file to share details about synchronization activities or analyze the data offline.

After you finish

(Optional) Force a synchronization in Okta.