Preparing to add a Bosch camera

2026-07-31Last updated

To ensure successful communication between your device and Security Center SaaS, you must configure the initial settings on your Bosch camera.

Before you begin

  • Ensure that the Bosch camera is compatible and running the latest firmware, has internet connectivity, and can reach the required endpoint domains.For supported devices and firmware, see the Security Center SaaS Supported Device List.
  • If the camera has been activated on another system, reset the camera to its factory default settings.
  • If you are connecting a direct-to-cloud camera, ensure you have a corresponding product subscription.

Procedure

  1. Using a web browser, connect to the camera and sign in.
  2. Ensure that the camera is set to the correct time:
    1. Click Configuration > General > Date/Time .
    2. Select the Device time zone, enter the Time server address, and click Set.
  3. (Optional) Configure the Bosch camera metadata stream for Investigation purposes:
    1. Click Service > Licenses and confirm your camera has the correct licenses installed:

      After applying the licenses, restart the camera.

    2. Click Alarm > VCA , then click Configure in Bosch Configuration Manager.
    3. Right-click on your camera, select Set session authentication..., and then re-enter camera credentials.
    4. Select an analysis type:
      • IVA Pro Appearance to detect people.
      • IVA Pro Perimeter to detect vehicles.
      Bosch camera web page showing video analytics analysis type setting.
      Note:
      If your camera was configured for investigation purposes after it was added to Security Center SaaS, you must manually synchronize the camera to access new features.
  4. D2C cameras only: Connect the camera to cloud services.
    1. Click Configuration > Connectivity > Cloud services .
    2. Set Operation to On.
      Once successfully activated, the Connectivity State displays Available.
    3. Select Security Center SaaS.
    4. Accept the Remote Portal terms and conditions and click Continue.
    5. Select a Region and click Connect.
      Note:
      Select the region where your camera is located to set your camera to use the Bosch cloud region in your area.
    Once successfully connected, the Connectivity state displays Registered.
  5. Click Close.
    The Onboarding Genetec Security Center SaaS section displays important information about your camera. Make a note of the device serial number and device secret to use later when adding your camera.
    Important:
    When the Bosch camera is restarted in Security Center SaaS or the camera web page, the device secret is automatically changed.
  6. Under Onboarding Genetec Security Center SaaS, click Connect.
    When the Status shows Waiting for claiming of the device, the camera is ready to be added to Security Center SaaS.
  7. If needed, click Open Security Center SaaS and sign in.

After you finish

Do one of the following: