Adding cameras to a Genetec Cloudlink appliance manually

2026-03-12Last updated

If automatic discovery doesn’t work or isn’t available, you must add cameras to a Genetec Cloudlink™ appliance manually in Security Center SaaS.

Procedure

  1. From the Devices page in the Configuration task, click Add device.
    The configuration wizard opens.
  2. On the Type page, click Camera.
    The Type page of the configuration wizard in Security Center SaaS.
  3. On the Method page, click Genetec Cloudlink.
  4. On the Activation page, click Add a local camera manually.
  5. On the Configuration page, enter the required information.
    1. Enable Read-only mode if required. For information about camera compatibility or other details, see About camera read-only mode.
    2. Select a pre-existing recording profile or add a new one.
    Adding a camera manually in the Configuration wizard.

    For devices connected to an appliance and configured for cloud recording, data is stored locally on the appliance first, then uploaded to the cloud.

    If the connection between the appliance and the cloud is interrupted, local storage continues and syncs when connectivity is restored.

    Note:
    Data loss may occur if data accumulated during the outage exceeds available local storage capacity.
  6. Click Continue.
    The Summary page shows details of the enrolled camera.

After you finish

  • To configure basic camera settings, select the device and click the Settings tab in the side pane.
  • If you need to change any camera settings that aren’t available in the Configuration task, sign in to the device directly.
    Note:
    Credentials for cameras added to Cloudlink aren't available in Security Center SaaS.