Sharing video clips

2025-12-19Last updated

To efficiently share video evidence, you can share video clips from Security Center SaaS to internal and external stakeholders using Genetec Clearance™.

What you should know

In Security Center SaaS, the maximum video clip length that can be shared is 1 hour.
  • The user sharing the video file is granted Manage permissions for the file.
  • The recipient is granted View and download permissions by default.

Recipients have 14 days to access and download the shared files before they’re deleted.

Sharing video clips scenario: A Security operator in a control room might receive a request for video from law enforcement, and need a secure, quick way to share video. Any security or compliance issues are mitigated because all files uploaded to Clearance are encrypted, and user activities are tracked with secure audit trails.

Procedure

  1. In Genetec Operation web, open the Tiles task.
  2. Double-click or drag a camera from the Area view into a tile.
  3. Right-click the tile and select Camera > Share video clips .
  4. In the Share video clips dialog, complete the fields.
    Share video clips dialog in Genetec Operation web showing a 5-minute video clip being prepared for sharing.
    1. (Optional) To share video clips from multiple cameras, click and complete the fields.
    2. After completing the fields, click Next.
  5. Enter the name or email address of recipients.
    1. Start typing a name or email and select recipients from the list shown.
      Tip:
      You can type multiple first names, last names, or email addresses to include, and then select them from the list.
    2. If the name or email of a recipient is not found in the system, you can enter the email address manually and then add them to the list of recipients.
      Share video clips dialog in Genetec Operation web showing an email recipient not found and the add email option.
    3. Review and modify permissions for each recipient as required.
  6. Click Done.

Example

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.

After you finish

View or download the video clips or edit access to control who can access the video clips and what they can do with the files.