Modifying a visit event

2026-07-08Last updated

To keep attendees informed before a visit event begins, you can modify visit event details, visitors, and hosts in the Front desk task.

Before you begin

What you should know

  • Visit events can only be modified before the visit event begins.
  • Updated information is included in email notifications.
  • If visit event approval is enabled, the relevant approvers must reapprove any changes or additions to a visit event.
  • Changing a visitor or host email address sends a cancellation to the old address and a new invite to the updated address.
  • Changes to visitor or host names do not trigger email notifications, but still require re-approval.

Procedure

  1. In Security Center SaaS, open the Front desk task and click View schedule.
  2. In the My schedule side pane, search for or select a visit event.
  3. Next to the visit event name, click and then click Edit ().
  4. Modify the visit event details as required:
    • Visitors' first and last name.
    • Event name, date, and time.
    • Event information: parking, host meetup location, and notes.
    • Add, update, or remove visitors.
    • Add, update, or remove hosts.
    Note:
    The details that are displayed or available for modification vary depending on how the site and visitor profiles are configured.
  5. Click Save.

After you finish

Review your visit event details to confirm that the changes were applied.