2025-11-03Last updated
To enable communication between a Honeywell Galaxy Dimension panel and Security Center
SaaS, configure the panel access over Ethernet using the Galaxy RSS application.
Before you begin
- Download and install Honeywell Galaxy RSS.
- Review the documentation related to your Honeywell Galaxy panel.
- Make sure your intrusion panels are functioning properly and have an Ethernet module
installed. If they aren't functioning as expected, consult your Honeywell
documentation.
- Find the panel’s IP address.
What you should know
Galaxy RSS programs, services, and maintains intrusion panels
locally or remotely from a Windows desktop. For details not covered in this procedure, you can
download the related user manual from https://buildings.honeywell.com/us/en/products/by-brand/honeywell-security/galaxy. Important: Content in this guide
that references information found on third-party websites was accurate at the time of
publication, however, this information is subject to change without prior notice from
Genetec Inc.
Procedure
-
Sign in to Galaxy RSS and select your Honeywell Galaxy Dimension panel.
-
Replace the default remote user code:
-
From the navigation window, select System Users.
-
On the General tab, in the Remote
section, change the PIN.
By default, the remote user code is named REMOTE, its PIN is 543210, and its user
level is 3.8. The new PIN must be a unique four, five, or six-digit number.
-
From the navigation window, select Ethernet.
-
On the General tab, enter the following information:
- IP address of the panel
- Gateway IP address
- Network mask
- (Optional) Site name
Note: Take note of the panel's IP address, as it is required when
adding the panel to Security Center SaaS.
-
In the SIA Control section, enter the IP address of the Genetec
Cloudlink appliance that is connected the Galaxy panel.
-
Click the Remote Access tab, and set the following:
- Times
- Set to Any time.
- Mode
- Set to Direct Access.
-
Click the Reporting tab, and set the following:
- Format
- Set to SIA.
- Level
- Set to 4.
- Receiver
- Set to Single.
- Protocol
- Set to TCP.
- Account
- Enter the PIN for the remote servicing user. The default PIN is
543210.
- Primary IP address
- Enter the IP address of the Cloudlink appliance connected to the panel.
- Primary port number
- Enter the TCP port used to communicate with the extension. The default is
10002.
Note: This value must be changed if there are multiple
Honeywell intrusion panels connected to Security Center SaaS.
- Secondary port number
- Enter the same value as the primary port number. This field is optional.
Note: Take note of the Primary Port Number.
It is required to add the panel to Security Center SaaS.
-
Click the Triggers tab, and do the following:
-
From the Alarm Monitoring Trigger list, select all of the
events listed.
-
From the Alarm Reporting Trigger list, select all of the
triggers listed.
-
Click , and set Omit Signal to All
events.
-
Click Group Mode, and select Enable
Groups.
-
Click , and configure the following:
- Alarm Reporting Trigger
- Select all of the triggers.
- Alarm Monitoring Trigger
- Select all of the triggers.
The account number, IP address, and port number display the values that you set
earlier.
After you finish
Repeat this procedure for each intrusion panel that you want
to monitor in Security Center SaaS.