Configuring Honeywell Galaxy Flex panels to communicate with Security Center SaaS

2025-11-04Last updated

To enable communication between a Honeywell Galaxy Flex panel and Security Center SaaS, configure the panel access over Ethernet using the Galaxy RSS application.

Before you begin

  • Download and install Honeywell Galaxy RSS.
  • Review the documentation related to your Honeywell Galaxy panel.
  • Make sure your intrusion panels are functioning properly and have an Ethernet module installed. If they aren't functioning as expected, consult your Honeywell documentation.
  • Find the panel’s IP address.

What you should know

Galaxy RSS programs, services, and maintains intrusion panels locally or remotely from a Windows desktop. For details not covered in this procedure, you can download the related user manual from https://buildings.honeywell.com/us/en/products/by-brand/honeywell-security/galaxy.
Important:
Content in this guide that references information found on third-party websites was accurate at the time of publication, however, this information is subject to change without prior notice from Genetec Inc.

Procedure

  1. Sign in to Galaxy RSS and select your Honeywell Galaxy Flex panel.
  2. Replace the default remote user code:
    1. From the navigation window, select System Users.
    2. On the General tab, in the Remote section, change the PIN.
    The new PIN must be a unique four, five, or six-digit number.
  3. Configure the panel's system parameters.
    1. Click Global System Options > System Parameters .
    2. Click on each of the tabs and configure the parameters as required.
  4. Configure the panel's zones.
    1. Click Zones > Zones .
    2. Configure the zones as required.
  5. Organize the panel's zones into logical partitions for control, monitoring, and user access.
    1. From the navigation window, click Groups > Group mode , and select Enable Groups.
    2. Click Groups > Group parameters and configure the settings as required.
  6. Configure the panel's communication settings.
    1. Click Communications > ARC Notify .
    2. On the General page, configure the following:
      Comm Fail Time
      Set to 400.
      Line Fail Path
      From the list, select All.
    3. Click Communications > Module Config .
    4. On the Ethernet tab, enter the following:
      IP Address
      Enter the IP address of the panel.
      Note:
      Take note of the IP address, as it is required when adding the panel to Security Center SaaS.
      Gateway
      Enter the Gateway IP address of the panel.
      Network mask
      Enter the subnet mask that matches your router or network configuration.
    5. Click Communications > Receivers , then click an empty field from the list of receivers, and enter the following in the General section:
      Description
      Enter the name of the Cloudlink.
      Path
      Select Ethernet.
      Format
      Select SIA.
      Destination IP Address
      Enter the IP address of the Cloudlink.
      Destination Port
      Enter the port that will be used when adding the Galaxy panel to Security Center SaaS.
      Note:
      Take note of this port, as it is required when adding the panel to Security Center SaaS.
    6. Go to Communications > Remote Control .
    7. In the SIA 4 Control section, enter the Cloudlink's IP address.
  7. Enable the panel to transmit events to the Cloudlink.
    1. Click Communications > Reports > Aux 3 .
    2. Click the Triggers tab and select events from the panel that you want record.
    3. Click the Sequences tab.
    4. In the list of receivers, click an empty field and select the Cloudlink.
      The Cloudlink is identified by the name entered in the Description field in Communications > Receivers > General .

After you finish

Repeat this procedure for each intrusion panel that you want to monitor in Security Center SaaS.