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Setup guide
Install and connect your Security Center SaaS application.
Device management
Adding Bosch intrusion panels
To monitor, control, and report on a Bosch intrusion panel, you must add it to a Genetec Cloudlink™ appliance in Security Center SaaS.
Best practices for connecting intrusion panels to the network
To ensure performance and security, it’s considered a best practice to host your intrusion panels on an isolated network.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Setup guide
Install and connect your Security Center SaaS application.
- Getting started
- User management
- Device management
  - Adding devices
    To add your devices you can scan a QR code, enter the information manually, or automatically discover devices on the local network.
  - About firmware updates for access control appliances
    To keep your access control appliances secure and up to date, you must install the latest firmware.
  - Updating camera capabilities manually
    To take advantage of new camera features as they become available, you can manually update camera capabilities. This is useful when a system integrator or end-user changes the camera configuration or when features are added after camera enrollment.
  - Filtering and sorting devices
    To facilitate device management, you can filter and sort devices by specific criteria on the Devices page in Genetec™ Configuration.
  - Deleting devices
    Delete a device that is no longer required or is in an error state, or delete a device to enroll it again.
  - About recording profiles
    A recording profile is a configuration for multiple cameras containing predefined camera settings, including settings for retention period, storage location, resolution, frame rate, and bit rate.
  - Adding recording profiles
    To remove friction during large-scale camera deployments and for consistent configurations across multiple cameras, you can use recording profiles to specify video, storage, and retention settings.
  - Configuring custom camera settings
    You can create a custom settings configuration to manage camera-specific settings, which removes any association with a recording profile.
  - Configuring sensor-specific custom camera settings
    You can create a custom settings configuration to manage settings for individual sensors on a multisensor camera, which removes any association with a recording profile.
  - How fisheye cameras work in Security Center SaaS
    Security Center SaaS supports the enrollment of fisheye cameras and can dewarp live and playback video from direct-to-cloud and managed Archiver cameras.
  - How privacy protection works in Security Center SaaS
    In Security Center SaaS, privacy protection anonymizes video by pixelating parts of a video stream where movement is detected. The identity of individuals or moving objects is protected, without obscuring movements and actions or preventing monitoring.
  - How events work in Security Center SaaS
    An event is a record of an activity or incident that occurred in the system. Security personnel can monitor events in real time and investigate them later. Events can also trigger automations in the system.
  - Adding Bosch intrusion panels
    To monitor, control, and report on a Bosch intrusion panel, you must add it to a Genetec Cloudlink™ appliance in Security Center SaaS.
    - Best practices for connecting intrusion panels to the network
      To ensure performance and security, it’s considered a best practice to host your intrusion panels on an isolated network.
    - Preparing a Bosch intrusion panel for enrollment
      To communicate with Bosch intrusion panels through an IP network, you must configure the settings on the panel before you add the unit to Security Center SaaS.
    - How Bosch inputs are displayed in Security Center SaaS
      Before configuring the inputs of a Bosch panel, you must understand how its contact types are displayed in Genetec™ Configuraton and Genetec™ Operation.
    - Ethernet module compatibility for Bosch intrusion panel integration in Security Center SaaS
      To communicate with Security Center SaaS over an IP network, Bosch B series intrusion panels have an onboard Ethernet module.
    - Enabling communication with Security Center SaaS using the B426 Ethernet module
      After you’ve configured your Bosch intrusion panel, you can enable communication with Security Center SaaS using a B426 Ethernet module.
    - Enabling remote triggers for Bosch intrusion areas
      Intrusion areas on a Bosch intrusion panel can be remotely triggered from Security Center SaaS by configuring a virtual output point in Bosch Remote Programming Software (RPS) and Genetec™ Configuration.
    - Deleting an intrusion panel
      If an intrusion panel is no longer in use, you can delete it from the Genetec™ Intrusion Bridge.
  - Configuring Bosch intrusion panel settings
    If you modify the settings on a Bosch intrusion panel, you must update the corresponding settings in Genetec™ Configuration web to ensure proper synchronization.
  - Configuring advanced settings on intrusion panels
    After you add an intrusion panel in Genetec™ Configuration web, you can configure its advanced settings in Genetec Configuration desktop.
  - Enabling intrusion panel monitoring
    To enable operators to monitor an intrusion panel in Genetec™ Operation, you must add the intrusion panel entities to maps.
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
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Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
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Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Best practices for connecting intrusion panels to the network

2025-06-12

To ensure performance and security, it’s considered a best practice to host your intrusion panels on an isolated network.

Performance considerations

Intrusion detection panels aren’t designed to withstand heavy data throughput from the network, especially when broadcast messages occur often. Because the panel needs to process incoming packets to check whether it’s the recipient, this might lead to increased demand on processing resources. Under heavy network load conditions, the panel might drop offline and reconnect repeatedly.

Tip:

To avoid this, connect the panel to a Genetec Cloudlink™ through an isolated network to isolate the panel from traffic for which it isn’t the recipient. Multiple panels can be connected to the same isolated network, as long as the network isn’t a hub for traffic unrelated to panels.

Secure communications

If your panel manufacturer doesn’t use encryption in their communication protocol, your panels must be hosted on an isolated private network to prevent attackers from intercepting panel-related data.

Isolating your network

You can build an isolated network by adding a dedicated hardware network node (switch or router). Alternatively, you can create a dedicated Virtual Local Area Network (VLAN) on a network node that provides network node configuration capabilities.