2026-06-15Last updated
To grant a cardholder access to an intrusion panel, you can add them to the panel in
Genetec™ Configuration desktop.
What you should know
- Users on an intrusion panel are called cardholders
in Security Center SaaS.
- If you have multiple intrusion panels connected to a Genetec™ Intrusion Bridge, you can
push Security Center SaaS cardholders to all of the panels simultaneously.
Procedure
-
In Genetec™ Configuration desktop, open the Intrusion detection
task.
-
In the entity browser, click the Intrusion role.
-
Click the Genetec™ Intrusion Bridge cardholder selection tab,
and select the Genetec Intrusion Bridge associated with the intrusion panel you want to
configure.
-
Click Add an item (
), and select the cardholders or cardholder
groups you want to add.
To push all cardholders and cardholder groups to the Genetec Intrusion Bridge, click
Import all cardholders.
-
Click OK, then click Apply.
The cardholders are added to the Genetec Intrusion Bridge.
-
In the entity browser, expand the Intrusion Manager role and select an intrusion
panel.
-
Click the Users tab, then click Add
user.
-
For Bosch intrusion panels, configure the following:
- User
- Select a user or a user group from the list.
- User group
- Select a user group from the list.
- Authority levels
- Enter the authority level of the user or user group.
- Supervised
- When this parameter is selected, the control panel creates a missing event when
the keyfob is out of range of the RADION receiver for 4 hours.
Note: Inovonics keyfobs are not supervised.
- Is using primary language
- Enter if the user is using the primary language, as programmed in the panel.
- Remote access
- When this parameter is set to Yes, the user can control
their security system with their mobile device and the Genetec™ Configuration mobile
app.
Note: These settings are related directly to settings on Bosch
intrusion panels. For more information, consult your Bosch documentation.
-
For Honeywell Galaxy intrusion panels, configure the following:
- User
- Select a user or a user group from the list.
- Groups (Areas)
- Enter the group that the user is assigned to.
- Group choice
- When this option is enabled, users must identify which groups they want to control
when they enter their code on a panel.
- Level
- Enter the authority level that the user will have on the Honeywell Galaxy
panel.
- Duress
- Enable this option to provide the user with a code to enter if they are forced to
disarm or operate the system under duress.
- Menu choice
- Enable this option to provide users with options when they navigate the menu on
their panel.
- Timer schedule
- Enable this option to allow users to schedule events on the panel.
- Dual
- Enable this option for the user to require two independent confirmations before
specific actions are required on the panel.
- Temp code
- Enter temporary code for the user to enter on the panel.
-
Click Save, then click Apply.
The cardholders are granted access to the intrusion panel. The
system automatically applies changes to the cardholders and cardholder groups.