Adding Security Center SaaS cardholders to an intrusion panel

2025-11-13Last updated

If a cardholder requires access to an intrusion panel, you can add them to a panel in Genetec™ Configuration desktop.

Before you begin

Export your Security Center SaaS cardholders to the Genetec™ Intrusion Bridge related to the panel.

Procedure

  1. In Genetec™ Configuration desktop, open the Intrusion detection task.
  2. In the entity browser, expand the Intrusion Manager and click an intrusion panel.
  3. Click the Users tab.
  4. Click Add user.
  5. For Bosch intrusion panels, configure the following:
    User
    Select a user or a user group from the list.
    User group
    Select a user group from the list.
    Authority levels
    Enter the authority level of the user or user group.
    Supervised
    When this parameter is selected, the control panel creates a missing event when the keyfob is out of range of the RADION receiver for 4 hours.
    Note:
    Inovonics keyfobs are not supervised.
    Is using primary language
    Enter if the user is using the primary language, as programmed in the panel.
    Remote access
    When this parameter is set to Yes, the user can control their security system with their mobile device and the Genetec™ Configuration mobile app.
    Note:
    These settings are related directly to settings on Bosch intrusion panels. For more information, consult your Bosch documentation.
  6. For Honeywell Galaxy intrusion panels, configure the following:
    User
    Select a user or a user group from the list.
    Groups (Areas)
    Enter the group that the user is assigned to.
    Group choice
    When this option is enabled, users must identify which groups they want to control when they enter thri code on a panel.
    Level
    Enter the authority level that the user will have on the Honeywell Galaxy panel.
    Duress
    Enable this option to provide the user with a code to enter if they are forced to disarm or operate the system under duress.
    Menu choice
    Enable this option to provide users with options when they navigate the menu on their panel.
    Timer schedule
    Enable this option to allow users to schedule events on the panel.
    Dual
    Enable this option for the user to require two independent confirmations before specific actions are required on the panel.
    Temp code
    Enter temporary code for the user to enter on the panel.
  7. Click Save, and then click Apply.
Users and user groups are automatically pushed from the Genetec Intrusion Bridge to the panel.