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Setup guide
Install and connect your Security Center SaaS application.
Device management
Configuring advanced settings on intrusion panels
After you add an intrusion panel in Genetec™ Configuration web, you can configure its advanced settings in Genetec Configuration desktop.
Exporting Security Center SaaS cardholders to the Genetec Intrusion Bridge
Before you add Security Center SaaS cardholders to an intrusion panel, you must push them to the Genetec™ Intrusion Bridge.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Setup guide
Install and connect your Security Center SaaS application.
- Getting started
- User management
- Device management
  - Adding devices
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  - About firmware updates for access control appliances
    To keep your access control appliances secure and up to date, you must install the latest firmware.
  - Updating camera capabilities manually
    To take advantage of new camera features as they become available, you can manually update camera capabilities. This is useful when a system integrator or end-user changes the camera configuration or when features are added after camera enrollment.
  - Filtering and sorting devices
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    A recording profile is a configuration for multiple cameras containing predefined camera settings, including settings for retention period, storage location, resolution, frame rate, and bit rate.
  - Adding recording profiles
    To remove friction during large-scale camera deployments and for consistent configurations across multiple cameras, you can use recording profiles to specify video, storage, and retention settings.
  - Configuring custom camera settings
    You can create a custom settings configuration to manage camera-specific settings, which removes any association with a recording profile.
  - Configuring sensor-specific custom camera settings
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  - How fisheye cameras work in Security Center SaaS
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  - How privacy protection works in Security Center SaaS
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  - How events work in Security Center SaaS
    An event is a record of an activity or incident that occurred in the system. Security personnel can monitor events in real time and investigate them later. Events can also trigger automations in the system.
  - Adding Bosch intrusion panels
    To monitor, control, and report on a Bosch intrusion panel, you must add it to a Genetec Cloudlink™ appliance in Security Center SaaS.
  - Configuring Bosch intrusion panel settings
    If you modify the settings on a Bosch intrusion panel, you must update the corresponding settings in Genetec™ Configuration web to ensure proper synchronization.
  - Configuring advanced settings on intrusion panels
    After you add an intrusion panel in Genetec™ Configuration web, you can configure its advanced settings in Genetec Configuration desktop.
    - Configuring the communications parameters of the Genetec Intrusion Protocol
      You can change the default parameters that apply to all intrusion detection units connected to the Intrusion Manager role.
    - Changing the default icons of input types
      To identify a type of input on a map, you can assign an icon to an input type.
    - Importing cardholders from intrusion panels to Security Center SaaS
      After you add an intrusion panel to a Genetec™ Cloudlink, you can import the users of the panel into Security Center SaaS.
    - Assigning cameras to intrusion detection areas
      By linking cameras to intrusion detection areas, the video footage associated with an intrusion event can be displayed and reviewed in Genetec™ Operation.
    - Assigning cameras to inputs
      By linking cameras to inputs, the video footage associated with an intrusion event can be displayed and reviewed in Genetec™ Operation.
    - Modifying intrusion detection areas
      To rename intrusion detection areas and adjust the outputs that trigger alarms within them, you can modify the settings of the corresponding intrusion area.
    - Modifying intrusion panel inputs
      If an intrusion input requires renaming, you can modify its name in Genetec™ Configuration desktop.
    - Modifying intrusion panel outputs
      If an intrusion output requires renaming, you can edit its name in Genetec™ Configuration desktop.
    - Exporting Security Center SaaS cardholders to the Genetec Intrusion Bridge
      Before you add Security Center SaaS cardholders to an intrusion panel, you must push them to the Genetec™ Intrusion Bridge.
    - Adding Security Center SaaS cardholders to a Bosch intrusion panel
      If a cardholder requires access to an intrusion panel, you can add them to a panel in Genetec™ Configuration desktop.
    - Removing users from an intrusion panel
      If a cardholder no longer requires access to an intrusion panel, you can remove them from the panel in Genetec™ Configuration desktop.
    - Removing cardholders temporarily from an intrusion panel
      To temporarily remove a cardholder or cardholder group from an intrusion panel, you can exclude them on the panel in Security Center SaaS.
    - Configuring Security Center SaaS to trigger alarms on intrusion panels
      You can configure Security Center SaaS to trigger alarms on intrusion panels. This is done by physically connecting the input pin associated with an alarm to an output relay on the panel, and configuring the pair as a virtual alarm in Genetec™ Configuration desktop.
  - Enabling intrusion panel monitoring
    To enable operators to monitor an intrusion panel in Genetec™ Operation, you must add the intrusion panel entities to maps.
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
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Set up and use Federation in Security Center SaaS.
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Glossary

Exporting Security Center SaaS cardholders to the Genetec Intrusion Bridge

2025-07-14

Before you add Security Center SaaS cardholders to an intrusion panel, you must push them to the Genetec™ Intrusion Bridge.

Before you begin

Import users from your intrusion panels into Security Center SaaS.

What you should know

After a first push has been completed, it is not required to import cardholders.
Changes to the configured cardholders and cardholder groups are automatically pushed to the Genetec™ Intrusion Bridge.
If you have multiple intrusion panels connected to a Genetec™ Intrusion Bridge, you can push Security Center SaaS cardholders to all of the panels simultaneously.

Procedure

In Genetec™ Configuration desktop, open the Intrusion detection task.
In the entity browser, click the Intrusion Manager.
Click the Genetec Intrusion Bridge cardholder section tab.
Click Add an item ().
Select the cardholders or cardholder groups that you want to add to the Genetec Intrusion Bridge.

Note:
If you select All cardholders, it will push all cardholders and cardholder groups.
Click OK, then click Apply.

The Security Center SaaS cardholders are added to the cardholders list.

Note:

A warning is displayed if specific cardholders can't be added to the list. Clicking the information button in the warning displays the list cardholders who could not be exported to the Genetec™ Intrusion Bridge.

After you finish

Add users to an intrusion panel.