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Configuring advanced settings on intrusion panels
After you add an intrusion panel in Genetec™ Configuration web, you can configure its advanced settings in Genetec Configuration desktop.
Configuring Security Center SaaS to trigger alarms on intrusion panels
You can configure Security Center SaaS to trigger alarms on intrusion panels. This is done by physically connecting the input pin associated with an alarm to an output relay on the panel, and configuring the pair as a virtual alarm in Genetec™ Configuration desktop.

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    After you add an intrusion panel in Genetec™ Configuration web, you can configure its advanced settings in Genetec Configuration desktop.
    - Configuring the communications parameters of the Genetec Intrusion Protocol
      You can change the default parameters that apply to all intrusion detection units connected to the Intrusion Manager role.
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      To identify a type of input on a map, you can assign an icon to an input type.
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      After you add an intrusion panel to a Genetec™ Cloudlink, you can import the users of the panel into Security Center SaaS.
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    - Removing cardholders temporarily from an intrusion panel
      To temporarily remove a cardholder or cardholder group from an intrusion panel, you can exclude them on the panel in Security Center SaaS.
    - Configuring Security Center SaaS to trigger alarms on intrusion panels
      You can configure Security Center SaaS to trigger alarms on intrusion panels. This is done by physically connecting the input pin associated with an alarm to an output relay on the panel, and configuring the pair as a virtual alarm in Genetec™ Configuration desktop.
  - Enabling intrusion panel monitoring
    To enable operators to monitor an intrusion panel in Genetec™ Operation, you must add the intrusion panel entities to maps.
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Glossary

Configuring Security Center SaaS to trigger alarms on intrusion panels

2025-07-14

You can configure Security Center SaaS to trigger alarms on intrusion panels. This is done by physically connecting the input pin associated with an alarm to an output relay on the panel, and configuring the pair as a virtual alarm in Genetec™ Configuration desktop.

Before you begin

Prepare the intrusion panel:

Associate an input pin to an alarm on the intrusion panel. This might require proprietary software.
Physically connect that input pin to an output relay on the same panel.

What you should know

In Security Center SaaS, the Trigger intrusion alarm action activates alarms on intrusion detection areas. For panels that do not support alarm activation from an external source, you must physically connect an output to an alarm input on the intrusion panel. This creates a virtual alarm. The input that you physically connected to the output creates a virtual input.

When the virtual alarm is configured, Security Center SaaS activates the output linked to the physical alarm input whenever the Trigger intrusion alarm action is used, thereby triggering the intrusion alarm.

Procedure

From the homepage in Genetec™ Configuration desktop, open the Area view task.
Select the intrusion detection area to configure, and click the Properties tab.
From the Output list, select the output relay that is physically connected to the input pin.
From the Input list, select the input pin that is physically connected to the output relay.
Click Apply.

The input icon changes to a virtual input icon (

), to indicate that it is now a virtual input.