Configuring the communications settings of the Genetec Intrusion Protocol

To adjust how intrusion panels communicate with Security Center SaaS, you can modify the Genetec Intrusion Protocol's default communication settings.

1. In Genetec™ Configuration desktop, open the Intrusion detection task.
2. In the entity browser, click the Intrusion role.
3. Click the Extensions tab and select Genetec™ Intrusion Protocol.

   

4. Configure the following settings:

   Grace period

   Period when offline events from the intrusion panel are treated as live events; they are logged and sent to online users. The default is 5 minutes.

   Alarm grace period

   Period when offline alarm events from the intrusion panel are treated as live events; they are logged and sent to online users. The default is 30 minutes.

   An alarm event is defined as one of the following:

   • Input alarm activated
   • Intrusion detection area alarm activated
   • Intrusion detection area duress
   • Intrusion detection unit tamper

   Persistence grace period

   Period when offline events from the intrusion panel are logged but not sent to online users. The default is 30 minutes. Offline events outside this period are discarded.

   Trigger input events

   When set to Always, every new event reported by a specific input triggers a new alarm event in Security Center SaaS. When set to When intrusion detection area is armed, input events are only reported when the associated intrusion detection area is in an armed state. Otherwise, events are discarded.

   Note:

   Setting this to When intrusion detection area is armed doesn’t affect custom events. This is only for native events, including Input state changed, Input bypass state changed, and Input alarm state changed.

   Partitions

   If you want to change the default partition of intrusion units, you can click Add an item (), and select a new partition. This only applies to units that haven’t yet been enrolled. If the list is left empty, the units are enrolled under the same partition as the Intrusion Manager role.

   Best Practice:

   Enroll the units in the same partition as the role. Otherwise, when viewing the entity tree, the units aren’t under any role.

5. To listen for incoming connections from the Intrusion app (Genetec™ Intrusion Bridge) on the Genetec Cloudlink™, turn on the Enable hub setting.
6. Click Apply.